Senior Reporting and System Administration Specialist

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🔥 1 minute ago

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟠 Senior

🖥️ Administration

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Blue Cross Blue Shield of Arizona

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1939

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Blue Cross Blue Shield of Arizona is a health insurance provider offering a variety of health plans tailored to individuals, families, employers, and Medicare recipients. With a commitment to improving healthcare access and community health, AZ Blue provides self-insured and ACA-compliant health plans, including Medicare Advantage and Medicaid options. The organization focuses on connecting members with care through its extensive network, aiming for better health outcomes and community support.

📋 Description

• Lead advanced reporting and data analysis for complex, cross-functional, or high-visibility operational needs • Design, enhance, and maintain reporting solutions for quality, learning and development, workforce readiness, and operational performance metrics • Translate business needs into reporting requirements, data layouts, dashboards, automated reports, and actionable insights • Define and maintain reporting standards, templates, data definitions, and quality-control practices • Lead root-cause analysis for recurring reporting, data, or system issues • Partner with business, IT, Quality Assurance, Learning and Development, and operational stakeholders • Serve as technical lead for NICE CXone, CAT, learning management system, SharePoint, SurveyMonkey, and related system-administration needs • Assess configuration impacts, improve workflows, review access and licenses, and manage escalations • Monitor and improve report warehousing, documentation, and version-control processes • Develop data visualizations, trend views, dashboards, and executive-ready reporting summaries • Develop cross-functional Operational Excellence reporting for Continuous Improvement, Knowledge Management, Operational Readiness, and Command Center functions • Evaluate emerging reporting, automation, and analytics tools such as Alteryx • Mentor and coach Level 1 specialists on reporting methods, system troubleshooting, data validation, and documentation standards • Identify automation, simplification, and continuous-improvement opportunities • Represent Learning and Development and Quality in cross-functional discussions • Perform other duties as assigned

🎯 Requirements

• Three years of experience in reporting, data analytics, or business intelligence, including development of recurring and ad hoc reports • Four years of experience in systems administration, database administration, reporting automation, or related technical support • Experience leading complex reporting requests, system changes, data validation efforts, or cross-functional reporting improvements • High school diploma or GED in a general field of study • Intermediate proficiency with Microsoft Office applications, including Excel, Visio, PowerPoint, SharePoint, and Word • Proficiency with AI-enabled reporting tools and applications, such as Microsoft Copilot, Claude, and Power BI • Strong technical documentation, writing, and presentation skills • Ability to develop data-driven reports • Ability to use SQL and Microsoft Excel to create pivot tables, graphs, and charts • Advanced ability to develop, validate, and maintain complex reports, dashboards, and automated reporting processes • Advanced ability to interpret data, explain trends, and convert findings into clear business recommendations • Advanced proficiency in Excel and SQL • Ability to establish reporting standards, data-validation practices, and documentation approaches • Ability to use AI, automation, and advanced reporting tools • Ability to manage multiple and changing priorities and make independent decisions • Ability to interpret and translate policies, procedures, programs, and guidelines • Ability to establish and maintain effective working relationships • Excellent interpersonal and verbal communication skills • Ability to exercise independent and sound judgment • Ability to maintain confidentiality and privacy • Ability to lead complex reporting or systems-administration workstreams without formal authority • Must maintain a full-time work schedule of at least 40 hours per week, plus additional hours as requested or needed

🏖️ Benefits

• Remote work opportunity within the state of Arizona • Flexible work arrangements through the Workability hybrid workforce strategy • Health insurance products and services • Full-time schedule of at least 40 hours per week

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