Senior Product Management Associate – Copilot, M365 Automation

🔥 12 hours ago

🐊 Florida, Illinois, +4 more states – Remote

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💵 $74.2k - $148.2k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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Logo of Baker Tilly US

Baker Tilly US

5001 - 10000 employees

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Baker Tilly US is a professional services firm offering accounting, assurance, tax, and business advisory services. The company provides a wide range of services, including cybersecurity, artificial intelligence consulting, ESG and sustainability advisory, and risk advisory. Baker Tilly serves numerous industries such as construction, energy, healthcare, higher education, and real estate by offering industry-specific insights and solutions. It is also part of the Baker Tilly International network, the 10th largest accountancy and advisory network globally.

📋 Description

• Provide U.S.-hours product management and operational ownership for Microsoft Copilot and Microsoft 365 automation • Coordinate tenant, environment, connector, and citizen development workspace configuration with IT, identity, and platform engineering teams • Manage access provisioning, security group and RBAC requests, user lifecycle processes, intake queues, and service health monitoring • Maintain operational documentation, runbooks, and standard operating procedures • Automate, standardize, and streamline recurring workflows • Own Copilot and Power Platform license governance, including assignment, reclamation, eligibility, renewals, true-up inputs, and cost tracking • Design and improve automated and exception-based audits for agents, flows, apps, connectors, sharing, and permissions • Produce adoption, usage, license utilization, support quality, and audit reporting • Plan and manage rollouts across pilot groups, business units, and deployment waves • Monitor Microsoft roadmap, Message Center, and release notes and translate approved changes into rollout and enablement activities • Operate use-case intake, registration, review, and approval for citizen development • Maintain solution inventory, ownership records, standards, templates, and reusable patterns • Develop training materials, product guides, FAQs, office hours, and responsible-use resources • Maintain usage policies, acceptable-use guidance, access standards, data loss prevention and environment policies, governance documentation, and operating procedures • Monitor oversharing, data exposure, unapproved connectors, orphaned automations, control gaps, and emerging risks • Provide product direction, priorities, requirements, user stories, and success criteria to India-based operations and execution teams • Coordinate sprint planning, backlog refinement, cross-time-zone handoffs, asynchronous updates, delivery reviews, dependency management, feedback, and blocker resolution • Serve as a U.S.-hours escalation point and communicate product status, decisions, risks, dependencies, and outcomes to stakeholders and leadership • Perform other duties and contribute to related initiatives as assigned

🎯 Requirements

• Bachelor’s degree required in computer science, business, information systems, or a related field • Minimum of 3 years of experience required in product management, technical product ownership, platform operations, or a related field • Experience supporting Microsoft 365, Copilot, Power Platform, workflow automation, or comparable enterprise SaaS and business-productivity platforms • Working knowledge of Microsoft 365 Copilot, Copilot Studio, Power Automate, Power Apps, Power BI, and Dataverse • Knowledge of environments, connectors, data loss prevention policies, managed environments, and Power Platform admin center • Knowledge of Microsoft 365 administration and service management • Knowledge of license models, entitlement governance, and cost controls • Knowledge of product lifecycle and backlog practices, access, provisioning, and support workflows • Knowledge of citizen development and low-code governance models, adoption and enablement methods, and responsible AI principles • Strong product judgment, requirements definition, roadmap and backlog management, stakeholder alignment, analytical problem-solving, documentation, facilitation, and written and verbal communication skills • Ability to use Azure DevOps, Confluence, SharePoint, Power BI, and Microsoft 365 • Ability to coordinate distributed teams across time zones during U.S. business hours and manage multiple priorities • English proficiency required • Microsoft certifications such as PL-900, PL-200, or MS-102 are preferred • Familiarity with Microsoft Entra ID, SSO, RBAC, Microsoft Purview, sensitivity labels, and oversharing controls is preferred

🏖️ Benefits

• Comprehensive compensation and benefits package to eligible employees

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