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VP of Systems Engineering

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Bankjoy

51 - 200 employees

🏦 Banking

💳 Fintech

☁️ SaaS

💰 $12.5M Series A on 2020-09

Banking • Fintech • SaaS

Bankjoy is a company that provides a comprehensive digital banking solution tailored for banks and credit unions. Their offerings include mobile and online banking, online account opening, online loan applications, statements, and a conversational AI chatbot called 'Joy. ' Bankjoy aims to deliver a seamless and integrated digital banking experience for both retail and business banking customers. They focus on providing fast and elegant online processes for loan applications and account opening, as well as a consistent user experience through their security-enhanced platform.

📋 Description

• Lead Release Management, QA, and DevOps, owning delivery quality, release discipline, and platform reliability • Maintain dotted-line coordination with manual QA engineers across engineering value streams • Provide hands-on leadership in solution design, architecture decisions, production incident response, and troubleshooting • Partner with the VP of Engineering on AI coding adoption, architectural standards, and release coordination • Participate in senior leadership with the COO, VP of Engineering, and product leadership • Design and implement an engineering quality framework covering testing and release readiness • Own multi-platform automation for Angular, Swift, and Kotlin • Define and enforce quality gates and go/no-go release criteria • Develop and coach QA toward automation-first quality engineering • Establish test data management, environment parity, and CI/CD quality integration • Build quality dashboards for engineering and leadership • Implement structured release gate processes and formal sign-offs • Collaborate with Technical Support to connect production issues with engineering prioritization • Own post-release retrospectives and drive systemic process changes • Enforce scope freeze discipline and QA participation in planning and grooming • Lead DevOps strategy across CI/CD, cloud infrastructure, monitoring, alerting, and reliability • Drive observability and visibility into system health, deployment frequency, change failure rate, and MTTR • Oversee SRE practices and build toward a future SRE function • Ensure infrastructure and deployment practices meet security, compliance, and uptime standards • Champion AI-assisted coding, testing, test generation, test maintenance, and regression coverage

🎯 Requirements

• 10+ years of engineering experience • At least 4 years in engineering leadership managing QA, DevOps, or platform reliability teams • Deep quality engineering background with personally built or rebuilt automation frameworks • Experience migrating automation frameworks across web, iOS, and Android platforms • Success shifting manual-heavy QA to automation-first practices in fintech, banking, or a regulated environment • Experience implementing release gates and enforcing go/no-go decisions • Hands-on experience with Playwright, Cypress, Appium, Maestro, or equivalent • Familiarity with Angular, Swift, and Kotlin environments is advantageous • Strong DevOps and platform reliability experience, including CI/CD, cloud infrastructure, monitoring, and observability • AWS experience preferred • Experience driving AI coding and testing tool adoption • Technical depth in solution design, architecture, incident response, and root-cause analysis • Cross-functional experience with technical support, release management, and product • Excellent communication and organizational influence • Fintech, core banking, or digital banking experience is a plus • Familiarity with credit union or community bank environments is a plus • Experience with SOC 2 Type II, PCI DSS, or similar compliance contexts is a plus • Experience managing QA transitions from manual QA to quality engineering is a plus • Experience building or managing an SRE function is a plus • Ability to work standard business hours aligned with Eastern Time • Must work remotely from the country in which hired • Visa sponsorship or transfer requirements must be disclosed

🏖️ Benefits

• Stock options at a well-funded startup • 100% of medical, dental, and vision premiums for individuals on the USA base plan • Significant contributions toward other USA plan options • 100% of extended medical, dental, and vision premiums for employees and their families under the Canada plan • Retirement plan with 4% company matching • 8 weeks paid parental leave for birthing parents • 4 weeks paid parental leave for non-birthing parents • 3-5 weeks PTO depending on tenure • 5 health days • 15 holidays • End of year shutdown • Performance-based bonuses • Remote first culture • Fast-paced and collaborative environment • Competitive compensation

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