Fraud Analyst – Payments and Risk

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Patriot Bank, N.A.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1994

🏦 Banking

💸 Finance

Banking • Finance

Patriot Bank, N. A. is a full-service financial institution headquartered in Stamford, Connecticut. It offers a wide range of personal, business, and commercial banking services, including personal checking and savings accounts, certificates of deposit, mortgage loans, and home equity options. For businesses, it provides small business checking accounts, commercial real estate loans, and various lines of credit. The bank is committed to community involvement and supports local educational programs, such as the Junior Achievement Career Speaker Series. It also offers digital solutions like online and mobile banking, ensuring accessibility and convenience for its customers.

📋 Description

• Review fraud alerts generated by the Bank’s monitoring systems for unusual, potentially suspicious, or fraudulent activity. • Conduct timely, accurate, and well-documented fraud investigations involving retail banking and digital payments activity. • Evaluate customer activity, transaction patterns, account behavior, and supporting documentation to determine risk-based actions, including escalation, closure, continued monitoring, or referral. • Identify fraud trends, typologies, control gaps, and emerging risks, and communicate observations and recommendations to management. • Document investigation findings, analysis, conclusions, and supporting rationale according to departmental standards, procedures, and audit expectations. • Assist with the preparation and filing of Suspicious Activity Reports (SARs). • Partner with BSA Operations, Fraud, Retail Banking, Operations, Risk, Compliance, and program manager stakeholders. • Perform or support adverse media, sanctions, PEP, and other screening reviews. • Maintain current knowledge of the Bank’s products, services, customer base, and geographic footprint. • Maintain proficiency in BSA/AML compliance requirements relevant to fraud monitoring, investigation, escalation, and suspicious activity reporting. • Provide verbal and written updates to management, business partners, and stakeholders regarding investigation results, risks, and recommended actions. • Assist with special projects, remediation activities, policy and procedure updates, process improvements, and control enhancements related to fraud prevention and monitoring. • Report suspicious activity identified while performing job duties.

🎯 Requirements

• Bachelor’s degree or equivalent work experience. • Minimum of three (3) years of experience in BSA/AML, fraud, financial crime compliance, or a related risk function within a financial institution. • Minimum of one (1) year of experience with card or payment channel fraud preferred. • Experience supporting audits, regulatory examinations, remediation efforts, or quality-control reviews preferred. • Strong working knowledge of fraud detection, alert review, investigation practices, chargeback risk, and digital payments risk. • Ability to analyze account activity, transaction patterns, customer behavior, and investigation evidence to reach logical, well-articulated, and well-supported conclusions. • Excellent analytical, investigative, critical-thinking, and problem-solving skills. • Strong written and verbal communication skills, including clear documentation of investigation findings, risk mitigation rationale, and recommended actions. • Tact, integrity, and discretion when handling confidential information and communicating with stakeholders. • Ability to manage multiple assignments, meet deadlines, and work independently in a fast-paced environment. • Ability to collaborate effectively across teams while maintaining sound risk-based judgment. • Highly organized with effective time management skills. • Proficiency in Microsoft Office. • Familiarity with fraud and BSA/AML monitoring software such as Verafin, Unit21, or LexisNexis, or similar platforms preferred. • Clear and effective communicator. • Collaborative team player. • Detail-driven with a high level of accuracy. • Professional certification such as CAMS, CFE, CIA, or CRMA preferred. • Availability during Eastern Time business hours regardless of work location. • Compliance with applicable Bank Secrecy Act and, where applicable, OFAC requirements.

🏖️ Benefits

• Competitive compensation and benefits package commensurate with experience • Collaborative work environment with strong organizational support • Opportunity to play a key role in a critical compliance function • Reasonable accommodations for individuals with disabilities • Travel to client offices, prospects, branches, and industry events