IT Technician I

🔥 34 minutes ago

🌵 Arizona, California, +4 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🦬 Wyoming – Remote

💵 $23 - $34 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

💻 IT Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Banner Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Banner Health is a leading healthcare system committed to making healthcare easier through comprehensive patient services and resources. They provide a safe place for care with services ranging from emergency and urgent care, imaging, and surgery centers to maternity and hospice care. Banner Health also offers telehealth options to ensure access to healthcare, regardless of location. They support athletes through Banner Orthopedics & Sports Medicine and have been recognized for exceptional patient care. With advanced digital tools, they aim to manage healthcare seamlessly for their patients.

📋 Description

• Assign, monitor and fulfill IT service requests in the service management system • Provide first-level technical support for computer break/fix issues and requests via telephone, chat and self-service portal • Lead workflow of customer service requests and provide user-level support for assigned IT activities • Coordinate resources and communicate with customers throughout the service lifecycle • Liaise between facility staff, information technology, support services and vendor partners • Support IT and facility-driven projects and participate in routine meetings • Prioritize and schedule daily service requests and document end-user request actions • Create vendor quotes, transition quotes to purchase requisitions, obtain approvals and track orders • Manage procurement of IT services and products, asset management, order management and stock management • Conduct needs assessments and recommend software and hardware solutions • Act as technical lead and escalation point for IT Service Delivery issues • Coordinate and manage IT Service Delivery functions across assigned facilities, clinics or service lines

🎯 Requirements

• Associate’s degree or two years of relevant experience • Strong work ethic and initiative to work well in a team environment • Strong organizational, customer service, communication and presentation skills • Ability to engage technical and non-technical audiences at all levels of staff and management • Knowledge of desktop and mobile devices and network connectivity • Knowledge of Microsoft Office O365 applications • Ability to work variable shifts and hours and carry/respond to a pager as required • Must live in AZ, CA, CO, NE, NV, or WY for the remote position • Completion of post-offer occupational health physical assessment, drug screen and background check

🏖️ Benefits

• Competitive wages • Paid orientation • Flexible Schedules (select positions) • Fewer Shifts Cancelled • Weekly pay • 403(b) Pre-tax retirement • Employee Assistance Program • Employee wellness program • Discount Entertainment tickets • Restaurant/Shopping discounts • Auto Purchase Plan • Internal applicant eligibility for regular Banner Health opportunities • Registry/Per Diem positions do not have guaranteed hours • No medical benefits package is offered • Post-offer Occupational Health physical assessment, drug screen and background check