PFS Representative – DME Collections

🔥 2 minutes ago

🏈 Alabama, Alaska, +34 more states – Remote

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💵 $18 - $27 / hour

⏰ Full Time

🟢 Junior

📞 Collections

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Banner Health

Banner Health

10,000+ employees

Founded 1999

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Banner Health is a leading healthcare system committed to making healthcare easier through comprehensive patient services and resources. They provide a safe place for care with services ranging from emergency and urgent care, imaging, and surgery centers to maternity and hospice care. Banner Health also offers telehealth options to ensure access to healthcare, regardless of location. They support athletes through Banner Orthopedics & Sports Medicine and have been recognized for exceptional patient care. With advanced digital tools, they aim to manage healthcare seamlessly for their patients.

📋 Description

• Coordinate and facilitate patient billing and collection activities • Process payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and payment plans as assigned • Reconcile, balance, and pursue account balances, payments, and denials • Research payments, denials, and accounts to identify short/overpayments, contract discrepancies, financial class errors, and internal/external errors • Make appeals and corrections as necessary • Build relationships with business units, hospital departments, and provider offices • Identify trends in payment issues and communicate solutions to internal and external customers • Respond to incoming calls and make outbound calls to resolve billing, payment, and accounting issues • Reduce accounts receivable balances and achieve outstanding-account goals • Use systems to document information, provide statistical data, prepare issue lists, and communicate accurately with payors • Work independently under general supervision and report to a Supervisor or Manager

🎯 Requirements

• High school diploma/GED or equivalent working knowledge • One or more years of patient financial services, financial, collecting services, insurance industry, or healthcare revenue cycle experience • Patient Financial Services, collections, and Accounts Receivable experience • Experience with Durable Medical Equipment (DME) and/or Waystar preferred • Ability to manage multiple tasks simultaneously with minimal supervision • Ability to work independently • Strong interpersonal, oral, and written communication skills • Strong knowledge of common office software, word processing, spreadsheet, and database software • Company systems and processes experience preferred • Previous cash collections experience preferred • Must live in one of the listed eligible states: AL, AK, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, ND, NE, NH, NY, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV, or WY

🏖️ Benefits

• Remote work arrangement • Banner provides equipment • Flexible schedule after successful completion of training • Growth opportunities throughout the collections/Accounts Receivable area • Stimulating and rewarding careers • Drug-free work environment

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