Patient Collections – CCO Specialist

Job not on LinkedIn

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $18 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Hanger, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1861

💼 Consulting

🏭 Manufacturing

🏥 Healthcare

Consulting • Manufacturing • Healthcare

Hanger, Inc. is a purpose-driven company that focuses on empowering human potential by providing advanced orthotic and prosthetic services and solutions. With a commitment to clinical research, innovation, and exceptional customer service, Hanger operates 925 patient care clinics nationwide and is supported by 6,400 employees dedicated to moving lives forward. The company treats approximately one million patients annually, showcasing its significant impact in the healthcare sector.

📋 Description

• Ensure collections in a call center environment are accurate, timely, and fully documented from a Centralized Collections Office • Provide efficient cash collection through reimbursement practices while ensuring compliance with relevant laws, regulations, Hanger policies, and compliance programs • Adhere to adjustment, refund, and write-off policies and procedures • Answer inbound collection calls • Maintain databases by entering, updating, and retrieving data, and formatting and generating reports • Resolve outstanding invoice problems from past-due accounts • Respond to inquiries from customers or external collection resources • Place calls or send messages regarding unresolved issues • Review and monitor assigned encounters and applicable collection reports • Review open encounters for collection efforts • Manage collection calls and online resources professionally while maintaining and improving customer relations • Resolve billing problems and reduce accounts receivable delinquency • Collect customer payments according to payment due dates • Identify issues contributing to account delinquency and discuss them with management • Provide timely follow-up • Mail correspondence encouraging payment of delinquent accounts • Communicate effectively with Patient Care Clinics regarding collection efforts

🎯 Requirements

• 2 years of medical collections experience • 2 years office administrative experience • High school education or equivalent • Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures • Associate degree preferred • Experience in a medical office preferred • Experience with EMR systems (NextGen and/or OnBase) preferred • Ability to key 40 words per minute with accuracy preferred • Strong interpersonal, oral (including telephone) and written communication skills • Ability to follow written and verbal directions • Ability to work with physically challenged individuals • Working knowledge of state, federal, regional collection and reimbursement laws, HIPAA and other medical insurance regulations and terminology (CPT, ICD-10, HCPCS, modifiers, coding and documentation guidelines) • Proficient computer skills including Windows based office technologies (Word, Excel, PowerPoint), e-mail and automated billing systems • Ability to use necessary office equipment, facsimile machines, calculator, postage machine, copiers, etc. • Excellent organizational skills and ability to manage multiple tasks with a high degree of detail orientation in a fast-paced environment • Proficiency with basic math and accounting skills

🏖️ Benefits

• Annual bonus: up to 5% of base pay depending on bonus criteria • Competitive Compensation Packages • 8 Paid National Holidays & 4 additional Floating Holidays • PTO that includes Vacation and Sick time • Medical, Dental, and Vision Benefits • 401k Savings and Retirement Plan • Paid Parental Bonding Leave for New Parents • Generous Employee Referral Bonus Program • Mentorship Programs- Mentor and Mentee • Student Loan Repayment Assistance by Location • Regional & National traveling CPO/CO/CP opportunities • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest