Revenue Specialist I – Collections

🔥 17 hours ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $19 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Process patient insurance information through the patient intake process • Collect payments on outstanding patient balances • Resolve credits when payer overpayments require refunds • Perform revenue operations duties involving medical insurance collections, credits, or setting patient insurance coverage • Communicate with insurance payers to ensure proper coverage or timely and accurate reimbursement for dialysis services • Respond to payer communications accurately and promptly • Collaborate with revenue operations teams to ensure seamless processes • Partner with insurance counselors, social workers, and facility administrators • Identify process changes and continuous improvement opportunities • Maintain current patient account information • Maintain confidentiality of company and patient information • Attend team meetings, phone conferences, and training • Follow teammate guidelines, employment policies, and department/company procedures

🎯 Requirements

• High school diploma or equivalent • Basic computer skills • Proficiency in MS Word, Excel, and Outlook • Collections experience preferred • Candidate will be expected to work MST hours • Strong critical thinking and problem-solving skills • Strong communication and interpersonal skills • Ability to adapt quickly and demonstrate resiliency • Drive and initiative to manage a book of business and work through assigned queues • Ability to maintain confidentiality in accordance with HIPAA regulations and DaVita policies • Ability to work overtime as needed • No previous healthcare experience is required

🏖️ Benefits

• Flexible scheduling • Community-based work culture • Comprehensive benefits package • Competitive “pay for performance” pay structure • Fun and positive work environment • Generous PTO • Medical, dental, and vision coverage • 401(k) match • PTO cash out • Family resources • EAP counseling sessions • Access to Headspace® • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses • Performance-based rewards • Flexible remote/work-from-home arrangement