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Revenue Specialist I – Collections

🕒 September 11

🎸 Tennessee – Remote

infoinfo

💵 $19 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

Where this job comes from

Posted on DaVita Kidney Care's careers page, not through a job board

First seen by Remote Rocketship September 11

Still open on DaVita Kidney Care's site. Checked 2 hours ago.

Logo of DaVita Kidney Care

DaVita Kidney Care

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Process patient insurance information through the patient intake process • Collect payments on outstanding patient balances • Resolve credits when payer overpayments require refunds • Perform revenue operations duties related to medical insurance collections, credits, or patient insurance coverage • Communicate with insurance payers to ensure proper coverage or timely and accurate reimbursement for dialysis services • Respond timely and accurately to payer communications • Collaborate with revenue operations teams to ensure seamless processes • Partner with insurance counselors, social workers, and facility administrators • Identify process changes and continuous improvement opportunities • Maintain current patient account information • Maintain confidentiality of company and patient information under HIPAA and DaVita policies • Attend team meetings, phone conferences, and training • Follow teammate guidelines, employment policies, and department or company procedures

🎯 Requirements

• High school diploma or equivalent • Basic computer skills • Proficiency in MS Word, Excel, and Outlook • Collections experience preferred • Excellent critical thinking and problem-solving skills • Strong communication and interpersonal skills • Ability to adapt quickly and demonstrate resiliency • Drive and initiative to work through an assigned queue • Ability to maintain confidentiality in accordance with HIPAA regulations and DaVita policies • Candidate will be expected to work MST hours • May be asked to work overtime as needed

🏖️ Benefits

• Flexible scheduling • Fun and positive work environment • Competitive “pay for performance” pay structure • Generous PTO • Comprehensive benefits package • Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Access to Headspace® • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses • Performance-based rewards • Remote/work from home position

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