Baptist Health
10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Baptist Health is the region’s largest not-for-profit healthcare organization based in South Florida. It operates a system of hospitals, outpatient centers, urgent care facilities and physician practices (including 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient locations, per the provided information) and is organized around nationally recognized centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care. Baptist Health is faith-based, supported by philanthropy, and emphasizes clinical quality, patient safety, workforce development, and community-focused care; it also highlights workplace awards and high rankings in national hospital and specialty evaluations.
New Patient Coordinator, Behavioral Health
Job not on LinkedIn
🔥 0 minutes ago
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Baptist Health
10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Baptist Health is the region’s largest not-for-profit healthcare organization based in South Florida. It operates a system of hospitals, outpatient centers, urgent care facilities and physician practices (including 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient locations, per the provided information) and is organized around nationally recognized centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care. Baptist Health is faith-based, supported by philanthropy, and emphasizes clinical quality, patient safety, workforce development, and community-focused care; it also highlights workplace awards and high rankings in national hospital and specialty evaluations.
📋 Description
• Provide business services for patients and the healthcare system • Ensure accurate patient registration • Verify insurance and authorizations • Collect patient charges and payments • Operate a multi-line phone system while maintaining telephone protocols • Assist patients as needed • Register new patients for the Behavioral Health Department • Perform clerical duties • Triage patients with acute needs over the phone
🎯 Requirements
• 1–2 years of medical experience • 1–2 years of customer service experience • 1–2 years of insurance experience • High School Diploma • Intermediate knowledge of insurance • Knowledge of medical records • Experience with multi-line telephone systems • Excellent customer service skills • Ability to match patient care needs with available services • Good judgment when triaging patients with acute needs over the phone
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