Patient Access Coordinator

🔥 0 minutes ago

🌴 South Carolina – Remote

🌴 South Carolina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Hanger, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1861

💼 Consulting

🏭 Manufacturing

🏥 Healthcare

Consulting • Manufacturing • Healthcare

Hanger, Inc. is a purpose-driven company that focuses on empowering human potential by providing advanced orthotic and prosthetic services and solutions. With a commitment to clinical research, innovation, and exceptional customer service, Hanger operates 925 patient care clinics nationwide and is supported by 6,400 employees dedicated to moving lives forward. The company treats approximately one million patients annually, showcasing its significant impact in the healthcare sector.

📋 Description

• Provide customer service to patients, fellow employees, and referral sources through front-office coordination and administration • Counsel patients regarding financial responsibility after benefits verification • Obtain co-payments and over-the-counter cash, complete cash receipts, and handle bank deposits • Maintain accurate patient files and protect the privacy and security of protected health information under HIPAA • Assist with patient follow-up and quality assurance activities • Enter patient demographics, insurance verifications, billing data, referrals, authorizations, and prescriptions • Manage multiple phone lines and produce clear, concise, accurate written documentation • File patient charts and documentation according to established guidelines • Coordinate clinician schedules and coverage for appointments and out-of-office calls • Perform other assigned duties and special projects

🎯 Requirements

• High school diploma or equivalent combination of education and experience required • Minimum two to four years of customer service, administrative, or related experience preferred/required in the posting • Minimum score of 70 on Hanger’s Talent Bullseye assessment required • Must have, or be eligible to obtain, a valid driver’s license and meet Motor Vehicle Safety Policy standards • Strong interpersonal, oral, telephone, and written communication skills • Ability to key 30 words per minute accurately • Ability to work with handicapped individuals • Understanding of Alpha filing system • Understanding of medical reimbursement, medical terminology, and front-office receptionist duties preferred • Ability to use Windows-based software and email • Ability to use office equipment including fax machines, calculator, postage machine, and copier • Ability to act with integrity, center work on patients, collaborate openly, innovate, and focus on outcomes

🏖️ Benefits

• Competitive Compensation Packages • 8 Paid National Holidays & 4 additional Floating Holidays • PTO that includes Vacation and Sick time • Medical, Dental, and Vision Benefits • 401k Savings and Retirement Plan • Paid Parental Bonding Leave for New Parents • Flexible Work Schedules and Part-time Opportunities • Generous Employee Referral Bonus Program • Mentorship Programs- Mentor and Mentee • Student Loan Repayment Assistance by Location • Relocation Assistance • Regional & National traveling CPO/CO/CP opportunities • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest