Patient Access Coordinator

🔥 0 minutes ago

🌪️ Kansas, Missouri – Remote

🌪️ Kansas – Remote 🏰 Missouri – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Hanger, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1861

💼 Consulting

🏭 Manufacturing

🏥 Healthcare

Consulting • Manufacturing • Healthcare

Hanger, Inc. is a purpose-driven company that focuses on empowering human potential by providing advanced orthotic and prosthetic services and solutions. With a commitment to clinical research, innovation, and exceptional customer service, Hanger operates 925 patient care clinics nationwide and is supported by 6,400 employees dedicated to moving lives forward. The company treats approximately one million patients annually, showcasing its significant impact in the healthcare sector.

📋 Description

• Provide customer service to patients, fellow employees, and referral sources through front-office coordination and administration • Counsel patients regarding financial responsibility after benefits verification • Obtain co-payments and over-the-counter cash and complete cash receipts • Maintain accurate patient files in compliance with Hanger policies • Protect the privacy and security of protected health information under HIPAA • Assist with patient follow-up and quality assurance activities • Handle cash receipts, billing-system data entry, and bank deposits under internal controls • Enter patient demographics and insurance verifications • Manage multiple phone lines • Record clear, concise, and accurate written documentation • File patient charts and other documentation • Coordinate clinician schedules and coverage for appointments and out-of-office calls • Process and monitor referrals, authorizations, and prescriptions • Perform other assigned duties and special projects

🎯 Requirements

• High school diploma or equivalent combination of education and experience required • Minimum score of 70 on Hanger’s Talent Bullseye assessment • Preferred minimum two to four years of customer service, administrative, or related experience • Experience in a receptionist position or with medical front-office procedures preferred • Must have, or be eligible to obtain, a valid driver’s license and a driving record meeting Hanger’s standards • Strong interpersonal, oral, telephone, and written communication skills • Ability to key 30 words per minute accurately • Ability to work with handicapped individuals • Understanding of the Alpha filing system • Understanding of medical reimbursement and terminology preferred • Understanding of front-office receptionist duties preferred • Ability to use a computer, Windows-based software, and email • Ability to use office equipment including fax machines, calculator, postage machine, and copier • Ability to act with integrity, build patient trust, collaborate openly, innovate, and focus on superior outcomes

🏖️ Benefits

• 8 Paid National Holidays & 4 additional Floating Holidays • PTO that includes Vacation and Sick time • Medical, Dental, and Vision Benefits • 401k Savings and Retirement Plan • Paid Parental Bonding Leave for New Parents • Flexible Work Schedules and Part-time Opportunities • Generous Employee Referral Bonus Program • Mentorship Programs- Mentor and Mentee • Student Loan Repayment Assistance by Location • Relocation Assistance • Regional & National traveling CPO/CO/CP opportunities • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest