
10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.
🔥 0 minutes ago
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10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.
• Request, follow up on, obtain, and validate authorizations, referrals, and notifications with appropriate CPT and ICD-10 codes within appropriate timelines • Work in a call center environment and meet individual quality metrics • Coordinate patient flow and process work timely • Maintain knowledge and deploy practices used within the department, physician practice, and hospital to address patient questions or concerns • Maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and BHSF Revenue Cycle operations • Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members
• High School Diploma is required • Minimum of 1 year experience validating/obtaining authorizations with insurance payers • Complete and pass the Patient Access training course • Ability to work in a high volume, fast-paced work environment • Ability to perform basic mathematical calculations • Detail oriented, organized, team player, compassionate, with excellent customer service and interpersonal communication skills • Knowledge of medical and insurance terminology desired • Experience with computer applications, including Microsoft Office and EMR applications • Accurate typing skills • Knowledge of regulatory guidelines including HIPAA, AHCA, and EMTALA • Knowledge of Medicare coverage structure, including medical necessity compliance guidelines • Bilingual English, Spanish/Creole preferred
• Career growth and development opportunities, with clear pathways and ongoing support • Comprehensive health and wellness resources • Wellness program that can help employees eliminate their medical plan deductible • Tuition reimbursement
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