Authorization Associate, Patient Access

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🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $18 - $23 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Baptist Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.

📋 Description

• Request, follow up on, obtain, and validate authorizations, referrals, and notifications with appropriate CPT and ICD-10 codes within required timelines • Work in a call center environment and meet individual quality metrics • Coordinate patient flow and process requests in a timely manner • Maintain knowledge and deploy department, physician practice, and hospital practices to address patient questions and concerns • Maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and BHSF Revenue Cycle operations • Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members

🎯 Requirements

• High school diploma, certificate, GED, training, or experience • Minimum of 1 year experience validating or obtaining authorizations with insurance payers • Complete and pass the Patient Access training course • Ability to work in a high-volume, fast-paced work environment • Ability to perform basic mathematical calculations • Detail-oriented and organized • Team player with compassionate customer service and interpersonal communication skills • Knowledge of medical and insurance terminology desired • Experience with computer applications, including Microsoft Office and EMR applications • Accurate typing skills • Knowledge of regulatory guidelines including HIPAA, AHCA, and EMTALA • Knowledge of Medicare coverage structure, including medical necessity compliance guidelines • Bilingual English and Spanish/Creole preferred

🏖️ Benefits

• Career growth and development opportunities, with clear pathways and ongoing support • Comprehensive health and wellness resources that go beyond traditional benefits • A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs • Tuition reimbursement