
10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.
🔥 11 minutes ago
🐊 Florida – Remote
💵 $17 - $22 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💸 Financial Planning and Analysis (FP&A)
👻 Ghost score 0%
🗣️🇪🇸 Spanish Required
Where this job comes from
Posted on Baptist Health's careers page, not through a job board
First seen by Remote Rocketship 11 minutes ago

10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.
• Obtain and verify demographic and insurance information. • Obtain authorization, referrals, and notifications for diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments. • Schedule patients' appointments and procedures, including initial, follow-up, and add-on appointments, as applicable. • Work in a call center environment and meet individual quality metrics, including productivity, accuracy, and customer service QA. • Coordinate patient flow and ensure timely processing. • Address patient questions and concerns using department, physician practice, and hospital procedures. • Maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and overall BHSF Revenue Cycle operations. • Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members.
• High School, Cert, GED, Trn, Exper. • Complete and successfully pass the Patient Access training course. • Ability to work in a high volume, fast-paced work environment. • Ability to perform basic mathematical calculations. • Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. • Basic knowledge of medical and insurance terminology (desired). • Experience with computer applications, e.g., Microsoft Office and EMR applications, and accurate typing skills. • Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. • Bilingual English, Spanish/Creole. • Less than 1 year of experience required.
• Career growth and development opportunities, with clear pathways and ongoing support • Comprehensive health and wellness resources that go beyond traditional benefits • Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs • Tuition reimbursement to support continued learning and advancement
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