Financial Clearance Associate, Business Support

🔥 0 minutes ago

🐊 Florida – Remote

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💵 $17 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💸 Financial Planning and Analysis (FP&A)

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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🗣️🇪🇸 Spanish Required

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Logo of Baptist Health

Baptist Health

10,000+ employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.

📋 Description

• Obtain and verify demographic and insurance information • Obtain authorization, referrals, and notifications for diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments • Schedule patients' initial, follow-up, and add-on appointments/procedures • Work in a call center environment and meet individual quality metrics, including productivity, accuracy, and customer service QA • Coordinate patient flow and process requests timely • Maintain knowledge and deploy departmental, physician practice, and hospital practices to address patient questions or concerns • Maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and BHSF Revenue Cycle operations • Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members

🎯 Requirements

• High School, Cert, GED, Trn, Exper. • Complete and successfully pass the Patient Access training course • Ability to work in a high volume, fast-paced work environment • Ability to perform basic mathematical calculations • Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills • Basic knowledge of medical and insurance terminology (desired) • Experience with computer applications, including Microsoft Office and EMR applications, and accurate typing skills • Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines • Bilingual English, Spanish/Creole • Less than 1 year of experience

🏖️ Benefits

• Career growth and development opportunities, with clear pathways and ongoing support • Comprehensive health and wellness resources that go beyond traditional benefits • Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs • Tuition reimbursement to support continued learning and advancement

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