Baptist Health
10,000+ employees
đ„ Healthcare
đ€ Non-profit
Healthcare âą Non-profit
Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.
Patient Access Scheduler
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Baptist Health
10,000+ employees
đ„ Healthcare
đ€ Non-profit
Healthcare âą Non-profit
Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.
đ Description
âą Schedule patient appointments for diagnostic, surgical, therapy, physician office visits, and other procedures/treatments âą Obtain and verify demographic and insurance information âą Register patients and enter data into the scheduling system âą Work in a call center-type environment âą Meet individual quality metrics âą Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members
đŻ Requirements
âą High School, Cert, GED, Trn, Exper. âą Complete and pass the Patient Access training course âą Ability to work in a high-volume, fast-paced environment âą Ability to perform basic mathematical calculations âą Detail-oriented and organized âą Team player with compassionate customer service and interpersonal communication skills âą Basic knowledge of medical and insurance terminology desired âą Experience with computer applications, including Microsoft Office and EMR applications âą Accurate typing skills âą Knowledge of HIPAA, AHCA, EMTALA, Medicare coverage structure, and medical necessity compliance guidelines âą Bilingual English, Spanish/Creole preferred âą Minimum required experience: less than 1 year
đïž Benefits
âą Career growth and development opportunities, with clear pathways and ongoing support âą Comprehensive health and wellness resources âą Wellness program that can help employees eliminate their medical plan deductible âą Tuition reimbursement
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