Baptist Health
10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.
Patient Access Scheduler
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🔥 0 minutes ago
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Baptist Health
10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.
📋 Description
• Schedule diagnostic, surgical, therapy, physician office, and other patient appointments and procedures/treatments • Obtain and verify demographic and insurance information • Register patients and enter data into the scheduling system • Work in a call center-type environment and meet individual quality metrics • Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members • Practice the Baptist Health philosophy of service excellence
🎯 Requirements
• High school, certificate, GED, training, or experience • Complete and pass the Patient Access training course • Ability to work in a high-volume, fast-paced work environment • Ability to perform basic mathematical calculations • Detail-oriented and organized • Team player with compassionate customer service and interpersonal communication skills • Basic knowledge of medical and insurance terminology desired • Experience with computer applications such as Microsoft Office and EMR applications • Accurate typing skills • Knowledge of HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines • Bilingual English and Spanish/Creole preferred • Less than 1 year of minimum required experience
🏖️ Benefits
• Career growth and development opportunities, with clear pathways and ongoing support • Comprehensive health and wellness resources that go beyond traditional benefits • A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs • Tuition reimbursement to support continued learning and advancement
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