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Billing Operations Specialist

Job not on LinkedIn

🔥 1 hour ago

🌐 United States, Egypt, +2 more countries – Remote

infoinfo

💵 $55k - $100k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Bask Health's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of Bask Health

Bask Health

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Pre Seed Round on 2022-05

Healthcare • Consulting • Logistics

Bask Health is a robust platform providing a comprehensive suite of customizable telehealth solutions. It offers tools such as a questionnaire builder, patient portals, and pharmacy fulfillment services, all secured with strong encryption and HIPAA-compliance. Bask Health seamlessly integrates telehealth and e-commerce, enabling streamlined patient care from consultation to delivery. The platform supports entrepreneurs, doctors, and developers by offering scalable no-code solutions that enhance user experience and business growth. With its nationwide pharmacy network, Bask Health empowers businesses to efficiently manage prescriptions, patient data, and order fulfillment across the entire digital health landscape.

📋 Description

• Monitor payment activity daily, track failed charges, resolve billing issues, and follow up on past-due accounts until closed • Own and operate Stripe workflows end-to-end, including Stripe Invoicing • Configure invoice templates, rules, and delivery schedules • Partner with Customer Success to onboard customers with accurate billing terms and pricing • Generate and send recurring invoices, confirm payments, and apply proper tax and pricing structures • Maintain and audit Stripe and internal CRM data • Identify and resolve customer disputes, subscription edge cases, charge errors, and billing escalations • Assist with billing automation, Stripe tooling, documentation, and compliance workflows • Support revenue recognition and monthly reporting for Finance • Collaborate with Product and Engineering on platform-generated billing events and complex subscription logic • Ensure compliance with HIPAA, PCI, and other regulatory standards in billing and payments

🎯 Requirements

• 2+ years of experience in billing, AR, or revenue operations at a SaaS or healthcare company • Proven ability to chase and close unpaid invoices — you’re proactive and persistent with collections • Highly detail-oriented with strong analytical, investigative, and organizational skills • Experienced in high-volume recurring billing, subscription changes, and charge disputes • Able to work cross-functionally and independently in a fast-paced, remote-first startup environment • Clear and professional written communication skills • Nice to have: familiarity with HIPAA-compliant systems, telehealth workflows, or B2B SaaS pricing models • Nice to have: SQL • Nice to have: Excel

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