Content Designer – AI Experiences

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Content Marketing Manager

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 60 days.
• 102 open roles for a team of 16.
• No salary listed.

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Bask Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Pre Seed Round on 2022-05

Healthcare • Consulting • Logistics

Bask Health is a robust platform providing a comprehensive suite of customizable telehealth solutions. It offers tools such as a questionnaire builder, patient portals, and pharmacy fulfillment services, all secured with strong encryption and HIPAA-compliance. Bask Health seamlessly integrates telehealth and e-commerce, enabling streamlined patient care from consultation to delivery. The platform supports entrepreneurs, doctors, and developers by offering scalable no-code solutions that enhance user experience and business growth. With its nationwide pharmacy network, Bask Health empowers businesses to efficiently manage prescriptions, patient data, and order fulfillment across the entire digital health landscape.

📋 Description

• Design clear, intuitive content for AI-powered features across Bask Health's software platform. • Write interface copy for AI-assisted merchant and operational workflows. • Develop conversational interaction patterns for assistants and guided experiences. • Create messaging explaining AI feature capabilities and limitations. • Write prompts, suggested questions, and guided input instructions. • Design content for AI-generated summaries, recommendations, and suggested actions. • Help users distinguish AI-generated suggestions from verified information and completed actions. • Develop content patterns for uncertainty, incomplete information, unavailable results, clarification, confirmation, recovery, and human handoff. • Collaborate with product designers on conversational layouts and AI interaction flows. • Partner with engineers to understand AI functionality, limitations, and system behavior. • Work with product managers to define user expectations and content requirements. • Participate in AI-assisted merchant configuration experiences and business insights. • Review AI feature prototypes for clarity, transparency, and usability. • Develop reusable AI writing patterns and contribute standards to Bask Health's design system. • Establish consistent terminology for AI features, generated outputs, and automation states. • Collaborate with researchers to evaluate user understanding and trust. • Test whether users can identify AI limitations and appropriately review suggested actions. • Work with clinical and pharmacy stakeholders on sensitive healthcare workflows. • Apply accessibility and plain-language principles to conversational and AI-generated interfaces. • Document content decisions, interaction patterns, and writing guidelines. • Own assigned AI content design projects from discovery through implementation and iteration.

🎯 Requirements

• 3+ years of professional experience in content design, UX writing, conversational design, product writing, or a closely related field. • Portfolio or work samples demonstrating content design for digital products. • Strong writing, editing, and information organization skills. • Understanding of user-centered content design principles. • Experience creating interface content for web or mobile applications. • Ability to simplify technically complex concepts into clear, actionable language. • Experience writing instructions, guidance, error messages, confirmations, and system states. • Strong understanding of information hierarchy and interaction design principles. • Familiarity with conversational interfaces, AI-assisted products, or automated workflows. • Ability to design content that sets clear user expectations. • Understanding of transparency and user control in automated experiences. • Ability to communicate uncertainty and product limitations without confusing users. • Experience collaborating closely with product designers and product managers. • Ability to work effectively with software engineers and technical stakeholders. • Familiarity with Figma or comparable collaborative product design tools. • Understanding of accessibility and inclusive writing principles. • Experience maintaining consistent terminology across digital experiences. • Familiarity with UX writing guidelines or content design systems. • Ability to review prototypes and identify content-related usability problems. • Experience incorporating research findings and user feedback into content improvements. • Strong attention to detail and accuracy. • Ability to explain writing decisions and communicate recommendations clearly. • Experience working in cross-functional product teams. • Ability to balance user needs, business requirements, and technical constraints. • Ability to independently manage assigned content design projects.

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