
11 - 50 employees
đĽ Healthcare
đź Consulting
đŚ Logistics
đ° Pre Seed Round on 2022-05
Healthcare ⢠Consulting ⢠Logistics
Bask Health is a robust platform providing a comprehensive suite of customizable telehealth solutions. It offers tools such as a questionnaire builder, patient portals, and pharmacy fulfillment services, all secured with strong encryption and HIPAA-compliance. Bask Health seamlessly integrates telehealth and e-commerce, enabling streamlined patient care from consultation to delivery. The platform supports entrepreneurs, doctors, and developers by offering scalable no-code solutions that enhance user experience and business growth. With its nationwide pharmacy network, Bask Health empowers businesses to efficiently manage prescriptions, patient data, and order fulfillment across the entire digital health landscape.
đĽ 0 minutes ago
đşđ¸ United States â Remote
â° Full Time
đĄ Mid-level
đ Senior
âď¸ Content Marketing Manager
đť Ghost score 25%
Where this job comes from
Posted on Bask Health's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

11 - 50 employees
đĽ Healthcare
đź Consulting
đŚ Logistics
đ° Pre Seed Round on 2022-05
Healthcare ⢠Consulting ⢠Logistics
Bask Health is a robust platform providing a comprehensive suite of customizable telehealth solutions. It offers tools such as a questionnaire builder, patient portals, and pharmacy fulfillment services, all secured with strong encryption and HIPAA-compliance. Bask Health seamlessly integrates telehealth and e-commerce, enabling streamlined patient care from consultation to delivery. The platform supports entrepreneurs, doctors, and developers by offering scalable no-code solutions that enhance user experience and business growth. With its nationwide pharmacy network, Bask Health empowers businesses to efficiently manage prescriptions, patient data, and order fulfillment across the entire digital health landscape.
⢠Create clear, concise, and user-friendly content across Bask Health's digital products. ⢠Write interface copy for merchant-facing, patient-facing, and internal platform experiences. ⢠Develop navigation labels, buttons, form instructions, helper text, and confirmation messages. ⢠Improve error messages and recovery instructions so users understand how to resolve problems. ⢠Design content for onboarding and account setup experiences. ⢠Create clear instructions for multi-step workflows and configuration processes. ⢠Collaborate with product designers to improve the usability of complex interfaces. ⢠Work with product managers to understand product requirements and user needs. ⢠Develop content for dashboards, settings pages, and administrative tools. ⢠Improve content within questionnaires and form-based experiences. ⢠Create clear empty states, loading messages, and system notifications. ⢠Help users understand product features, available actions, and next steps. ⢠Review existing interfaces to identify confusing or inconsistent terminology. ⢠Develop reusable content patterns for common product interactions. ⢠Contribute to Bask Health's content guidelines and design system. ⢠Maintain consistent terminology across different areas of the platform. ⢠Support information architecture improvements and content organization. ⢠Collaborate with engineers to ensure content is implemented correctly. ⢠Participate in product discovery and design discussions. ⢠Review prototypes and provide content recommendations early in development. ⢠Work with UX researchers to evaluate content comprehension and usability. ⢠Use user feedback and research findings to improve interface language. ⢠Apply accessibility and plain-language principles to product content. ⢠Support content consistency across configurable merchant experiences. ⢠Collaborate with clinical and pharmacy stakeholders when specialized terminology requires review. ⢠Document content decisions, terminology guidelines, and reusable writing patterns. ⢠Participate in design reviews and provide feedback on content quality. ⢠Own assigned content design projects from initial requirements through implementation and iteration.
⢠3+ years of professional experience in content design, UX writing, product content strategy, or a closely related field. ⢠Portfolio or work samples demonstrating content design for digital products. ⢠Strong writing, editing, and information organization skills. ⢠Understanding of user-centered content design principles. ⢠Experience writing interface content for web or mobile applications. ⢠Ability to simplify complex information into clear, actionable language. ⢠Experience creating labels, instructions, helper text, error messages, and confirmation copy. ⢠Understanding of information architecture and content hierarchy. ⢠Familiarity with plain-language writing principles. ⢠Experience collaborating with product designers and product managers. ⢠Ability to work effectively with engineers during product implementation. ⢠Familiarity with Figma or comparable collaborative design tools. ⢠Understanding of accessibility and inclusive content practices. ⢠Experience working with design systems or content guidelines. ⢠Ability to maintain consistent terminology across multiple product experiences. ⢠Familiarity with usability testing and user research methods. ⢠Ability to incorporate user feedback into content improvements. ⢠Experience reviewing existing interfaces and identifying content usability problems. ⢠Strong attention to detail and accuracy. ⢠Ability to explain content decisions and communicate recommendations clearly. ⢠Experience working with cross-functional product teams. ⢠Ability to balance user needs, product requirements, and technical constraints. ⢠Strong organizational and project management skills. ⢠Ability to independently manage assigned content design projects. ⢠Interest in improving how people understand and interact with software. ⢠Nice to Have: Experience designing content for SaaS platforms. ⢠Nice to Have: Familiarity with B2B software and merchant-facing applications. ⢠Nice to Have: Experience writing for e-commerce or direct-to-consumer products. ⢠Nice to Have: Background in healthcare, telehealth, or patient-facing digital experiences. ⢠Nice to Have: Experience writing content for onboarding and multi-step questionnaires. ⢠Nice to Have: Familiarity with subscription management or checkout workflows. ⢠Nice to Have: Understanding of healthcare-related privacy and accessibility considerations. ⢠Nice to Have: Experience contributing to content design systems or terminology libraries. ⢠Nice to Have: Familiarity with white-label or multi-tenant SaaS platforms. ⢠Nice to Have: Experience writing for configurable workflows and administrative tools. ⢠Nice to Have: Understanding of localization and internationalization considerations. ⢠Nice to Have: Familiarity with WCAG accessibility guidelines. ⢠Nice to Have: Experience collaborating with UX researchers on comprehension testing. ⢠Nice to Have: Experience using product analytics to evaluate content effectiveness. ⢠Nice to Have: Familiarity with content management systems or structured content models. ⢠Nice to Have: Experience developing voice and tone guidelines for digital products. ⢠Nice to Have: Experience designing content for AI-powered interfaces or assistants. ⢠Nice to Have: Understanding of responsible AI communication and clear user expectations. ⢠Nice to Have: Familiarity with React or modern frontend development concepts. ⢠Nice to Have: Experience working in fast-moving, cross-functional product teams.
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