Content and Training Specialist, Clinical Indication

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Baylor Genetics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Baylor Genetics is a clinical genomics and precision diagnostics laboratory affiliated with Baylor College of Medicine that provides comprehensive genetic testing and interpretation services. The company offers whole genome and whole exome sequencing, chromosomal microarray analysis, mitochondrial testing, pharmacogenomics, and specialized assays, along with genetic counseling, provider support, and insurance/payment resources. Baylor Genetics supports healthcare providers, researchers, and families with AI-enhanced interpretation, multimodal data integration, and end-to-end clinical and laboratory services.

📋 Description

• Curate, maintain, and update internal clinical reference materials, including SOPs, quick reference guides, and workflow documentation. • Develop educational and operational content for onboarding and ongoing clinical team training. • Deliver virtual, hybrid, or in-person training sessions for clinical teams. • Assess training effectiveness and identify retraining, workflow reinforcement, and process improvement opportunities. • Collaborate with quality assurance teams on audit readiness, documentation updates, and corrective or preventive actions. • Serve as a clinical stakeholder in cross-functional workflow optimization and system improvement projects. • Assist in managing clinical process improvements to enhance efficiency, reduce error rates, and support scalability. • Educate and support trainees and new clinical team members. • Partner with laboratory and clinical teams to keep training materials and workflow documentation aligned with current operational standards. • Perform other duties supporting team and organizational objectives and comply with company policies, procedures, and regulatory requirements.

🎯 Requirements

• 8 to 10+ years of experience in a clinical genetic testing laboratory. • Master of Science or Master of Arts in Genetic Counseling from an ACGC-accredited program or equivalent. • Board certified or board eligible in Genetic Counseling by ABMGG or ABGC. • Must be eligible to work in the United States without restrictions. • In-depth knowledge of clinical and laboratory genetics. • Excellent written and verbal communication skills, with ability to simplify complex scientific concepts. • Superior organizational skills and attention to detail for content accuracy and workflow documentation. • Ability to work independently and collaboratively across laboratory and clinical teams. • Understanding of regulatory and quality standards relevant to genetic testing laboratories, such as CLIA and CAP. • Proficiency with learning management systems, document management tools, and general computer applications. • Experience developing or delivering clinical training content in a laboratory, healthcare, or operational setting preferred. • Experience supporting quality assurance, audit readiness, documentation updates, or corrective and preventive actions preferred. • Experience contributing to workflow improvement, process optimization, or cross-functional system enhancement initiatives preferred.

🏖️ Benefits

• Remote work arrangement • Virtual, hybrid, or in-person training formats • Equal opportunity and inclusive workplace • Reasonable accommodation during the application process