Claim Associate

Job not on LinkedIn

🕒 September 21

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $63k / year

⏰ Full Time

🟡 Mid-level

👻 Ghost score 23%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Serve as primary point of contact for administrative and operational claim inquiries, resolving issues independently when appropriate. • Monitor Oxford’s claim mailboxes, prioritizing, handling, and distributing mail as appropriate. • Enter, review, and maintain data within the claim management system, ensuring accuracy, completeness, and adherence to internal standards and service level expectations. • Prepare, review, and distribute written acknowledgements and routine claim correspondence to insureds, brokers, captive managers, TPAs, and fronting carriers. • Assist with the development, preparation, review, and quality control of internal and external reports, loss runs, and management summaries. • Monitor and manage communications and documentation from fronting carriers, ensuring proper routing, issue identification, and follow-up. • Perform document handling tasks including redaction, quality review, document indexing, DocuSign workflow creation, and secure distribution. • Support claim handlers and facilitate communication with internal teams, external partners, and insureds.

🎯 Requirements

• Associate or bachelor’s degree preferred; equivalent relevant experience may be considered. • 3–6 years of progressive experience in claims administration/support or insurance operations. • Strong working knowledge of insurance claim workflows and terminology. • Demonstrated experience working with claim management systems. • Excellent written and verbal communication skills, with the ability to interact professionally with internal stakeholders and external partners. • Advanced organizational and time-management skills with the ability to manage competing priorities independently. • High degree of attention to detail, accuracy, and data integrity. • Proficiency in Microsoft Office (Outlook, Word, Excel). • Strong critical thinking and problem-solving abilities, including the ability to spot issues and escalate as needed. • Experience supporting audits, reporting cycles, or client-facing deliverables preferred.

🏖️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts

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