Customer Service Representative – Business Insurance Services

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $20 - $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Conduct high volume of customer contact via phone, email, mail, and fax to promote and renew assigned coverage(s) to existing Pearl Insurance clients; sell ancillary product(s) to clients. • Facilitate the application and underwriting process with the client and internal underwriter. • Send applications to clients, finalize applications and applicable forms, prepare submission information, and follow up when additional information is needed. • Present quotes or estimates to potential clients and close sales. • Attempt to gain market intelligence when unable to close renewals. • Document sales activities in the Customer Relationship Management (CRM) system. • Build and maintain customer relationships by responding to questions, needs, and requests. • Serve as backup to other Client Relations Account Representatives when unavailable. • Answer call-center inquiries from policyholders and insurance brokers regarding current coverage and upcoming renewals.

🎯 Requirements

• Bachelor’s degree in business management, marketing, or a related field. • Previous sales and/or customer service experience, preferably within the insurance industry; or equivalent combination of education and experience. • Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization. • Property and Casualty insurance license required (or the ability to obtain).

🏖️ Benefits

• Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • ESPP • 401k • Student Loan Assistance • Tuition Reimbursement • Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts