Enterprise Architect – Digital Experience

Job not on LinkedIn

🔥 14 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🛍️ E-commerce

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Own the multi-year target-state vision for broker/customer digital experience and transition states • Drive unified enterprise experience architecture across Retail and Specialty Distribution • Build unconstrained roadmaps and reconcile them into constrained, fundable plans • Evaluate emerging CX technology and recommend adoption paths • Set enterprise architecture direction and standards for Salesforce, Adobe, CRM, and content/experience platforms • Define connections between broker-facing tools and customer-facing experiences • Guide platform and delivery teams on architectural fit, integration, and scalability • Engage in program planning and solution reviews • Advise solution architects and front-end/UX engineers • Arbitrate trade-offs between experience quality, platform constraints, and delivery timelines • Champion CX, personalization, and AI-assisted broker-tool technology • Sponsor POCs and pilots and evaluate proposed experience tools • Author architecture principles, standards, pattern libraries, reference architectures, and ADRs • Promote API-first, headless, and modern integration patterns • Establish governance and embed security- and privacy-by-design principles • Track and mitigate technical debt • Advise executives on digital experience strategy • Facilitate architecture review boards • Mentor solution architects and front-end/UX engineers and drive standards adoption

🎯 Requirements

• Bachelor's degree in computer science, HCI, Information Systems, or related field • 10+ years in IT, mostly in digital experience, CX, CRM, or front-end-adjacent architecture • 5+ years in Enterprise, Solutions, or Digital/CX Architecture leadership • Working knowledge of Salesforce and Adobe experience platforms at an architectural level • Strong front-end architecture, design systems, and UX/CX pattern knowledge • Experience defining target-state/transition-state architecture and reconciling roadmaps with delivery constraints • Experience building unified architecture across distinct business models or go-to-market segments • Track record advocating for and adopting emerging CX/experience technology • Strong executive communication skills

🏖️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts