Sales Operations Support Representative

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Answer phones, chats, and emails, and process tasks to solve agency issues, questions, or concerns • Create new and renewal insurance invoices • Obtain, stamp, and organize documentation required by states and/or carriers • Issue cancellation and non-renewal notices in accordance with state-specific guidelines • Resolve agency request discrepancies or processing errors • Evaluate documentation and information for compliance with regulations or standards • Handle confidential information with tact and discretion • Partner with departments, agents, and carriers to resolve issues and address needs • Follow Standard Operating Procedures and provide feedback to leaders for revisions • Cross-train with peers and other departments • Provide customer service to agents through daily sales operations support tasks

🎯 Requirements

• High School diploma or equivalent • Aptitude to learn multiple computer systems • Proficiency with Microsoft Office Package (Excel, Word, Outlook) • Ability to work independently or in a team environment to achieve common goals • Knowledge of data processing capabilities and procedures • Schedule flexibility • Attention to detail • Time management • Organizational skills • Ability to demonstrate, understand, and apply department values: communication, accuracy, reliability, and excellence • Excellent communication skills, both written and verbal • General Lines Agent License preferred • Typing 50+ wpm preferred • Associate degree or higher preferred • 3+ years of experience in customer service or related field • General knowledge of standard insurance concepts, underwriting practices, and procedures preferred

🏖️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts