Travel Claims Examiner, Customer Service Representative

Job not on LinkedIn

🔥 7 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $16 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Analyze and research claim issues of moderate to complex difficulty • Review and apply policy provisions in processing claims received • Request and obtain necessary documents for claim processing and consideration, including scheduling follow-ups for documentation • Release accurate benefit payments in accordance with CBP policy, industry standards, and applicable TPA or SLA agreements • Properly document required information in the claim system, including follow-up information • Receive inbound calls within assigned queues and/or as overflow for the CSR team • Ensure claims are processed accurately and in accordance with policy provisions • Approve or deny claims based on established guidelines

🎯 Requirements

• High School Diploma or equivalent • Ability to function independently within established guidelines • Excellent interpersonal, oral and written communication skills • Intermediate skill level in Microsoft Office programs • Ability to comprehend complicated workflows, policy certificates, and policy provisions

🏖️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts