Travel Claims Examiner, Customer Service Representative

Job not on LinkedIn

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $16 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Serve as the first point of contact for reporting claims and initiating the claims process • Independently process travel claims in accordance with associated policies • Gather essential information and assess coverage eligibility • Handle incoming calls from and make outgoing calls to claimants and suppliers • Communicate findings to claimants and provide exceptional customer service • Meet established quantity and quality claims processing performance standards • Maintain current knowledge of Plans and apply it to claims payment, customer service, and other job functions

🎯 Requirements

• Ability to read, analyze and interpret general business materials, technical procedures, benefit plans and regulations • Ability to function independently within established guidelines • Effective time management skills • Excellent interpersonal, verbal, and written communication skills • Intermediate skill level in Microsoft Office programs • Problem/issue resolution capability • Ability to work effectively in a fast-paced team-based environment • Maintain HIPAA compliance

🏖️ Benefits

• Medical/Rx insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • ESPP • 401k • Student Loan Assistance • Tuition Reimbursement • Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts