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Membership Admin Account Specialist

Job not on LinkedIn

🔥 6 minutes ago

🎸 Tennessee – Remote

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⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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đź‘» Ghost score 10%

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Logo of BlueCross BlueShield of Tennessee

BlueCross BlueShield of Tennessee

5001 - 10000 employees

Founded 1952

🏥 Healthcare

đź’Ľ Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

BlueCross BlueShield of Tennessee is a leading health plan provider in Tennessee, serving 3. 4 million members. The company is committed to creating a workforce where everyone is valued, respected, and part of the team, emphasizing diversity and inclusion. They offer a range of career opportunities, including internships through their BlueBridge program, enabling new professionals to transition from college to work. BlueCross BlueShield of Tennessee also focuses on providing exceptional customer service and community care, striving to make a difference in the healthcare industry. It is an independent licensee of the Blue Cross Blue Shield Association and a qualified health plan issuer in the Health Insurance Marketplace.

đź“‹ Description

• Implement filing and documentation procedures • Maintain physical and electronic files accurately and currently • Communicate with underwriters, agents, loss control specialists, and other partners regarding policy and case information • Use information to improve services, anticipate and prevent problems, and suggest improvements • Meet assigned quality and workload expectations • Implement procedure revisions or improvements as necessary • Meet production, timeliness, and quality standards • Process assigned policies and cases according to department procedures • Respond to complaints and inquiries • Identify and resolve difficulties in membership and benefits services • Support Medicare enrollment processing, eligibility maintenance, issue resolution, and operational initiatives • Analyze account-related issues and maintain membership data accuracy and integrity

🎯 Requirements

• High School Diploma or equivalent • 1 year of experience in the healthcare industry required • Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint) • Proficient oral and written communication skills • Proficient interpersonal and organizational skills • Comfortable working independently while maintaining strong collaboration with cross-functional teams • Thorough understanding of Medicare enrollment regulations and membership operations • Detail-oriented and customer-focused

🏖️ Benefits

• Remote work arrangement • Monday-Friday schedule • Standard business hours • Tools and resources to succeed • Growth opportunities • Creativity and continuous learning

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