
5001 - 10000 employees
Founded 1952
🏥 Healthcare
đź’Ľ Consulting
🛡️ Insurance
Healthcare • Consulting • Insurance
BlueCross BlueShield of Tennessee is a leading health plan provider in Tennessee, serving 3. 4 million members. The company is committed to creating a workforce where everyone is valued, respected, and part of the team, emphasizing diversity and inclusion. They offer a range of career opportunities, including internships through their BlueBridge program, enabling new professionals to transition from college to work. BlueCross BlueShield of Tennessee also focuses on providing exceptional customer service and community care, striving to make a difference in the healthcare industry. It is an independent licensee of the Blue Cross Blue Shield Association and a qualified health plan issuer in the Health Insurance Marketplace.
🔥 6 minutes ago
🎸 Tennessee – Remote
⏰ Full Time
🟡 Mid-level
đźź Senior
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5001 - 10000 employees
Founded 1952
🏥 Healthcare
đź’Ľ Consulting
🛡️ Insurance
Healthcare • Consulting • Insurance
BlueCross BlueShield of Tennessee is a leading health plan provider in Tennessee, serving 3. 4 million members. The company is committed to creating a workforce where everyone is valued, respected, and part of the team, emphasizing diversity and inclusion. They offer a range of career opportunities, including internships through their BlueBridge program, enabling new professionals to transition from college to work. BlueCross BlueShield of Tennessee also focuses on providing exceptional customer service and community care, striving to make a difference in the healthcare industry. It is an independent licensee of the Blue Cross Blue Shield Association and a qualified health plan issuer in the Health Insurance Marketplace.
• Provide crisis intervention and help families understand the complexities and impact of medical situations • Assess patients' and families' ongoing needs for and responses to healthcare services • Interview patients and plan activities addressing their social and emotional needs and facilitating psychological, emotional, and physical recovery • Conduct telephonic outreach, care coordination, advocacy, and connect members with community and healthcare resources • Support elderly and disabled members with complex medical, behavioral, and social needs • Partner with members, providers, caregivers, and community organizations to address barriers to care and improve health outcomes • Coordinate with external agencies and home care nursing groups for post-discharge care • Perform home visits when necessary
• Must hold an active Tennessee Social Work license • Clinical Licensure or Education Master's degree required • One of the following unrestricted TN licensures: LCSW or LMSW • Valid Driver's License required • 3 years experience providing care coordination to persons receiving long-term care and/or home and community based services required • Various immunizations and/or associated medical tests may be required • Experience in skilled nursing facilities (SNF), acute inpatient settings, discharge planning, community resource coordination, or hospice care is particularly of interest • Must be detail oriented, deal well with ambiguity, and demonstrate strong strategic thinking and creativity skills • Effective communication with internal and external partners/customers • Awareness of the impact of cultural/socioeconomic status pertaining to healthcare and mental healthcare services • Must be able to perform home visits if necessary • Employees who routinely operate a company, personal, or rental vehicle must participate in the BCBST Driver Safety Program, maintain a valid driver's license and compliant auto insurance, and have an acceptable motor vehicle record • CCM certification is preferred but not required
• Remote position • Flexible scheduling within business hours of 8:00 a.m. to 6:00 p.m. EST
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