Workforce AI Engineer

🔥 0 minutes ago

🎸 Tennessee – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 AI Engineer

Where this job comes from

Posted on BlueCross BlueShield of Tennessee's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of BlueCross BlueShield of Tennessee

BlueCross BlueShield of Tennessee

5001 - 10000 employees

Founded 1952

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

BlueCross BlueShield of Tennessee is a leading health plan provider in Tennessee, serving 3. 4 million members. The company is committed to creating a workforce where everyone is valued, respected, and part of the team, emphasizing diversity and inclusion. They offer a range of career opportunities, including internships through their BlueBridge program, enabling new professionals to transition from college to work. BlueCross BlueShield of Tennessee also focuses on providing exceptional customer service and community care, striving to make a difference in the healthcare industry. It is an independent licensee of the Blue Cross Blue Shield Association and a qualified health plan issuer in the Health Insurance Marketplace.

📋 Description

• Influence the direction of enterprise AI solutions that improve workforce productivity and innovation • Serve as a senior technical voice for Microsoft 365 Copilot, Copilot Studio, Azure AI services, and related tools • Help shape AI governance, security, compliance, and responsible adoption practices • Partner with business and technology teams • Mentor engineers and citizen developers • Turn AI ideas into scalable solutions supporting members and communities • Identify root causes and document outage details and customer impact • Respond to application degradations and outages • Lead outage calls to restore service • Perform capacity planning for end-user environments, including virtual environments • Work with third-party service providers to maintain end-to-end support • Perform maintenance and upgrades outside business hours as needed • Participate in an on-call rotation

🎯 Requirements

• Bachelor's degree in Computer Information Systems or a related field, or commensurate experience in a professional environment, required • 5 years of experience in Information Technology required • 1 year of experience in IT engineering in an enterprise environment • Subject matter expertise in Microsoft 365 Copilot, Power Platform, and Power tools • Strong understanding of cloud technologies, security, governance, and service operations • Change management experience • Experience with enterprise collaboration, productivity, or workplace technology platforms • Knowledge of infrastructure technologies including workstations, networking, storage, virtualization, and integration between these systems • Willingness to adjust schedule for maintenance and upgrades outside business hours • Willingness to participate in an on-call rotation • Sponsorship is not available for this role • Must be available for final onsite interviews at the Chattanooga, Tennessee headquarters • Candidates cannot live in California, New York, New Jersey, New Hampshire, or Massachusetts

🏖️ Benefits

• Fully remote work arrangement • Employee position • Opportunity to influence enterprise AI solutions and AI governance, security, compliance, and responsible adoption • Mentorship opportunities • Support for professional innovation and scalable AI solutions

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