Manager, Product Planning, Agent Success, Travel Experience and Commerce

🕒 4 days ago

🇺🇸 United States – Remote

💵 $57k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

BCD Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2006

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Own product planning and roadmap alignment for assigned agent-facing tools and functionality • Define and manage product requirements, user stories, success measures, and release priorities • Evaluate business needs, adoption trends, agent feedback, issue patterns, bugs, and enhancement requests • Guide product decisions, prioritization, and continuous improvement • Ensure product changes align with agent experience, operational workflows, client impact, and business objectives • Identify operational needs, workflow gaps, product limitations, and enhancement opportunities • Assess feasibility and present recommendations • Review product performance, adoption metrics, issue trends, and user impacts • Oversee implementation readiness, testing strategy, communication planning, training approach, and hypercare support • Coordinate testing participation and track reported issues • Maintain readiness logs and identify gaps or risks • Support release preparation • Engage product, operations, development, regional leadership, support teams, and business partners to align priorities and resolve open questions

🎯 Requirements

• Bachelor’s degree or equivalent work experience • Prior relevant work experience • Strong communication and interpersonal skills • Ability to translate product details, readiness status, risks, and action items into clear updates • Ability to work independently and get up to speed quickly • Excellent time-management and project-management skills • Ability to balance multiple product initiatives, documentation needs, testing activities, stakeholder requests, and release readiness priorities • Competency with Microsoft Office products and collaborative tools • Ability to create documentation, process flows, presentations, reports, project trackers, and shared materials • Ability to use data, feedback, product knowledge, and operational insight for recommendations and decision-making • Ability to adapt to changing priorities and manage competing workstreams • Ability to work in a virtual, regional, or global team environment • Experience in business travel or travel management is a plus

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days • Compensation package including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • Inclusive work environment where diversity is celebrated • Charitable activities in communities across the globe • Reasonable and necessary accommodations