Product Manager – Digital Brokerage Experience

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $96.1k - $135.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Build and continuously improve Empower’s native digital brokerage experience • Own and support customer journeys and features covering account details, positions, securities research, trading, and order tracking • Identify opportunities to increase brokerage adoption, engagement, and customer value using behavior and feedback • Evolve brokerage capabilities for direct-to-consumer brokerage and SDBAs within employer-sponsored retirement plans • Partner with design to simplify complex financial information and create clear information architecture, navigation, interaction patterns, and visual presentation • Use customer research, usability testing, behavioral data, experimentation, competitive research, and market insights to identify needs and opportunities • Translate customer, business, and technical needs into product requirements and priorities • Contribute to product strategy and roadmap development • Connect brokerage experiences with retirement, investing, financial planning, and other Empower experiences • Define and track success measures across adoption, engagement, usability, satisfaction, and digital behavior • Use quantitative and qualitative insights and agile validation methods to test hypotheses and inform decisions • Navigate initiatives through discovery, requirements, prioritization, development, compliance and legal review, launch, measurement, and post-launch optimization

🎯 Requirements

• Bachelor's degree or equivalent experience • 3+ years of product management or directly relevant digital product experience working with engineering, design, research, and other cross-functional teams • Experience building or supporting consumer-facing digital products, preferably within financial services, fintech, investing, retirement, or another complex digital product environment • Strong product judgment and ability to turn complex financial information, capabilities, and customer needs into simple, intuitive experiences • Experience identifying opportunities to improve adoption, usage, retention, or other measures of customer value • Experience defining product requirements and partnering with design on customer journeys, interaction design, information architecture, navigation, and information presentation • Strong analytical skills and experience using quantitative and qualitative data • Strong prioritization and stakeholder-management skills, including navigating dependencies across multiple teams • Excellent communication, storytelling, and organizational skills • Ability to independently drive product initiatives, collaborate effectively, and deliver results in a cross-functional environment • Applicants must be authorized to work for any employer in the U.S.; no employment visa sponsorship, including CPT/OPT • Experience with digital brokerage, investing, trading, or portfolio experiences is an advantage • Experience with Self-Directed Brokerage Accounts (SDBAs), brokerage infrastructure, clearing or custody providers including Pershing, regulated financial services, and full product lifecycle management is an advantage

🏖️ Benefits

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) open to all • Bonus program opportunity for non-sales positions • Reliable high-speed internet with a wired connection and a home workspace; necessary computer equipment provided