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Operations Supervisor

🔥 21 hours ago

🇺🇸 United States – Remote

đź’µ $60k - $75k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of BCD Travel

BCD Travel

10,000+ employees

Founded 2006

đź’Ľ Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

đź“‹ Description

• Manage the day-to-day operations of a travel consultant team • Manage key performance indicators and workload • Provide assistance, coaching, and development to team members • Serve as the primary point of contact for team members • Lead a team of travel consultants • Use performance data to maximize team effectiveness • Develop learning programs to address short- and long-term competency gaps • Provide clients with industry information including low fares, exchange costs, and penalties • Maintain knowledge of DOT, TSA, passport, and visa regulations • Monitor global distribution system queues daily for quality control

🎯 Requirements

• Extensive experience in the corporate travel management industry • Relevant supervising experience • Advanced skills on GDS Sabre and SAP Concur Travel • Strong critical thinking and problem-solving skills • Proficient in Microsoft Office applications • Excellent verbal and written communication skills in English • Flexibility to work day, evening, overnight, weekend, and holiday shifts as determined by business needs • Prior experience supporting life sciences or pharmaceutical clients and familiarity with global travel operations are preferred

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days • Compensation package including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • Inclusive work environment where diversity is celebrated • Reasonable and necessary accommodations

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