
10,000+ employees
Founded 1897
🏥 Healthcare
🏭 Manufacturing
⚕️ Healthcare Insurance
💰 $24M Grant on 2020-07
Healthcare • Manufacturing • Healthcare Insurance
BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.
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10,000+ employees
Founded 1897
🏥 Healthcare
🏭 Manufacturing
⚕️ Healthcare Insurance
💰 $24M Grant on 2020-07
Healthcare • Manufacturing • Healthcare Insurance
BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.
• Lead critical integration workstreams and commercial process excellence activities • Manage vendor credentialing, onboarding and offboarding, training coordination, vendor management, and commercial integration • Map, optimize, and manage Sales Onboarding, Contracting, and Order-to-Cash workflow friction points • Develop and execute a continuous improvement roadmap from lead-to-invoice • Lead enterprise-scale projects, defining scope, milestones, risks, stakeholder alignment, and outcomes • Develop transition plans addressing operating model impacts, contracting harmonization, readiness, risk mitigation, and continuity • Represent Sales Onboarding and Commercial Integration in requirements gathering, UAT, implementation, and stakeholder readiness • Lead centralized onboarding, offboarding, internal transfer, and role-change processes • Ensure Day 1 readiness, including system access, physical assets, compliance training, and administrative setup • Coordinate training, compliance reporting, and learning records • Administer field support databases, role changes, notifications, and operational records • Manage applicable timekeeping or payroll-support administration, issue resolution, reporting, and controls • Establish vendor credentialing relationships, associate profiles, and workflows for the February 2027 transition • Lead credentialing strategy, governance, compliance, contract review, risk evaluation, and barrier resolution • Develop sales onboarding and commercial operations strategies, initiatives, and roadmaps • Lead change management, communications, and targeted training • Own team goals, KPIs, service levels, and performance reporting while leading and developing a high-performing team • Partner with Sales, Commercial Operations, Finance, Customer Service, Marketing, and IT • Translate business requirements into scalable system, reporting, and process solutions • Develop documentation, training resources, and process guides • Train and support end users and liaise between business stakeholders and technical teams • Support Waters Biosciences integration and commercial system and process upgrades
• Bachelor's degree in Business, Analytics, Information Systems, Finance, Data Science, or related field • 10+ years of experience in Sales Operations, Commercial Operations, Business Analytics, CRM Administration, or related functions • Advanced experience leading continuous improvement, automation, and AI initiatives • Demonstrated ability to analyze business data and provide actionable recommendations • Experience presenting insights and business recommendations to leadership teams and stakeholders • Strong analytical, problem-solving, project management, and communication skills • Ability to manage multiple priorities and work effectively in a fast-paced environment • Preferred: experience within life sciences, diagnostics, healthcare, biotechnology, or pharmaceutical industries • Preferred: experience supporting ERP and CRM platforms such as SAP S/4HANA • Preferred: experience with Celonis or other process orchestration tools • Demonstrated experience leading teams, external vendors and highly cross-functional stakeholders in field-facing and customer-facing organizations in periods of change
• Remote work arrangement as indicated in the job posting • Flexible workplace arrangements for remote or field-based positions • Opportunities to learn, grow and thrive • Face-to-face collaboration supporting learning, progress, and success • COVID-19 workplace accommodations considered pursuant to applicable law
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