Plastic Surgery Area Specialist

🔥 0 minutes ago

🐊 Florida – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of BD

BD

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Partner closely with the Area Business Manager and internal stakeholders to serve and advocate for Plastic and Reconstructive Surgery customers • Own the PRS customer experience and meet customer needs through remote and onsite account management • Manage assigned PRS customer accounts in the US region • Interface with accounts via telephone, email, text/phone, and in person as needed • Route account inquiries to appropriate internal partners • Orient customers and new accounts on product ordering and payment processes • Establish new accounts and pricing contracts with internal partners • Resolve pricing discrepancies and establish or renew pricing contracts • Facilitate urgent and last-minute order fulfillment through trunk stock • Coordinate product returns and customer refunds or credits • Serve as product expert and respond to product inquiries • Advise accounts on product sizing and storage requirements according to instructions for use • Follow up on trade show leads and proactively reach out to new accounts • Fulfill product literature requests and distribute collateral and content • Connect billing issues with accounts receivable counterparts • Escalate customer issues for PRS leadership decisions • Use analytical tools to provide customer insights and track and plan performance • Participate in continued education and compliance around commercial execution

🎯 Requirements

• Bachelor’s degree required • Minimum of 2 years corporate environment experience required • High integrity and ethics • Outstanding communication skills • Exceptional organizational and creative skills • Strong interpersonal skills and demonstrated ability to build effective working relationships across company functional areas • Self-starter with ability to prioritize and multi-task in a fast-paced environment • Strong project management skills and ability to manage multiple tasks simultaneously • Ability to travel up to 40% domestically in the US, including overnights

🏖️ Benefits

• Ability to travel (up to 40%) domestically in US, to include overnights • Remote and onsite account management arrangements • Continued education and compliance around appropriate commercial execution • Learning, growth, and professional development opportunities • Workplace accommodations considered pursuant to applicable law • Potential COVID-19 vaccination/testing support or requirements depending on role/location

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