Salesforce CPQ Administrator – Analyst

Job not on LinkedIn

🔥 1 minute ago

🌵 Arizona, California, +5 more states – Remote

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💵 $115k - $183.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of BD

BD

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Administer and maintain Salesforce and CPQ, including user access, profiles, security settings, workflows, dashboards, reports, and system configurations • Serve as the primary business resource for Salesforce, CPQ, and other commercial applications • Troubleshoot system issues, resolve user inquiries, and coordinate enhancements with IT and external partners • Support system upgrades, testing, validation, and implementation activities • Develop, maintain, and enhance Power BI dashboards, scorecards, and performance reporting tools • Analyze sales performance, pipeline health, forecasting accuracy, customer trends, territory performance, and commercial metrics • Translate complex data into actionable insights and recommendations for business leaders • Create executive-ready reports, presentations, and business reviews • Support forecasting, pipeline management, territory planning, account management, and performance tracking • Recommend process enhancements and support standardized commercial operating processes • Maintain customer, account, opportunity, product, and sales data integrity • Execute data cleansing, validation, de-duplication, and governance activities • Establish reporting standards, KPI definitions, and data quality controls • Support data alignment across Salesforce, Power BI, SAP S/4HANA, and other commercial systems • Partner with Sales, Commercial Operations, Finance, Customer Service, Marketing, and IT • Gather business requirements and translate them into scalable system, reporting, and process solutions • Develop documentation, training resources, and process guides • Train and support end users and act as liaison between business stakeholders and technical teams

🎯 Requirements

• Bachelor's degree in Business, Analytics, Information Systems, Finance, Data Science, or related field • 5+ years of experience in Sales Operations, Commercial Operations, Business Analytics, CRM Administration, or related functions • Hands-on experience administering Salesforce or a comparable CRM platform • Advanced experience with Power BI, dashboard development, reporting, and data visualization • Ability to analyze business data and provide actionable recommendations • Experience presenting insights and business recommendations to leadership teams and stakeholders • Strong analytical, problem-solving, project management, and communication skills • Ability to manage multiple priorities and work effectively in a fast-paced environment • Salesforce Administrator Certification preferred • Experience within life sciences, diagnostics, healthcare, biotechnology, or pharmaceutical industries preferred • Experience supporting ERP and CRM platforms such as SAP S/4HANA preferred • Experience with Databricks, SQL, Python, or other advanced analytics tools preferred • Experience supporting forecasting, territory management, sales performance management, and commercial planning processes preferred • Experience working with customer master data, commercial reporting, and enterprise system integrations preferred

🏖️ Benefits

• Comprehensive Total Rewards program • Reward and recognition opportunities • Competitive compensation and benefits programs • Learning, growth, and development opportunities • Workplace accommodations considered pursuant to applicable law • Remote or field-based workplace arrangements may apply

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