Product Manager, Salesforce

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🌐👷 Salesforce Administrator

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kaseya

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $2M Venture Round on 2020-07

Cybersecurity • SaaS • Enterprise

Kaseya is a global provider of IT management software that offers a comprehensive suite of solutions designed to enhance the efficiency and security of IT operations for managed service providers (MSPs) and IT departments. With features that include endpoint management, cybersecurity, backup and recovery, and compliance management, Kaseya empowers organizations to automate processes, reduce costs, and protect critical data in a technology-driven environment. The platform leverages AI to streamline IT management, enabling teams to focus on strategic initiatives and improve service delivery.

📋 Description

• Drive the vision, roadmap, and execution of enterprise capabilities supporting Product Business Systems • Define and manage the product roadmap for Product and Pricing, Fulfillment & Provisioning capabilities • Serve as the PBS subject matter expert across Salesforce, Salesforce Revenue Cloud Advanced, NetSuite, Oracle ERP, MuleSoft / Oracle Integration Cloud, Kaseya One, and boundary applications • Partner with Finance, Billing Operations, Revenue Operations, Sales Operations, Customer Operations, Product, Engineering, Architecture, Security, and IT stakeholders • Lead requirements definition and solution alignment across the Lead-to-Cash lifecycle • Translate complex business processes into system requirements, user stories, acceptance criteria, process flows, and testable outcomes • Ensure product, pricing, order, entitlement, provisioning, and usage data flows are consistent and traceable across integrated systems • Own and manage the product backlog and lead Agile ceremonies including sprint planning, backlog refinement, discovery sessions, solution reviews, and demos • Drive timely delivery across BAU and NextGen transformation workstreams • Collaborate with technical leads, engineers, QA, enterprise architecture, fulfillment operations, finance operations, and customer support teams • Facilitate issue resolution across complex integrated workflows • Ensure compliance with internal controls, data privacy, security requirements, and enterprise policies • Monitor system performance, user adoption, data quality, defect trends, and operational outcomes • Improve billing accuracy, customer fulfillment and provisioning, software usage and overage management, and operational scalability • Support migration from fragmented manual processes to standardized, automated, scalable global PBS capabilities

🎯 Requirements

• 7+ years of experience in product ownership, business systems analysis, CRM systems, revenue operations systems, or enterprise solution delivery roles • Proven expertise in Lead-to-Cash, Quote-to-Cash, or subscription lifecycle processes • Hands-on experience with software license provisioning and entitlement management, including integrations built on platforms such as MuleSoft or Boomi • Experience with usage-based pricing models, including usage capture, rating, and overage management • Strong working knowledge of Salesforce CPQ, Salesforce Revenue Cloud / RCA, software subscription business, payment platforms, integration platforms, or comparable enterprise systems • Understanding of integrated system flows across sales, order management, billing, receivables, collections, revenue recognition, and reporting • Demonstrated success managing cross-functional Agile teams and driving enterprise-scale projects to completion • Strong communication and stakeholder management skills; ability to influence and drive alignment across departments • Solid understanding of business process mapping, user experience design, technical integrations, data dependencies, and system controls • Ability to navigate evolving transformation plans and a mix of legacy and future-state platforms

🏖️ Benefits

• Equal employment opportunity to all employees and applicants • High-performing team environment • Empowerment to innovate • Fun workplace culture