Salesforce Manager, AI – Agentforce Delivery

🕒 September 24

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 18%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NeuraFlash

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NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Lead a team of delivery professionals designing and building Agentforce and AI-powered client solutions • Deliver hands-on client project work as an individual contributor • Own complete project technical solution design, including agentic topics, instructions, actions, automation/code, deployment methods, and supporting data structures • Explore automated-agent capabilities and develop novel solutions to drive business outcomes • Manage Experience Architects, Technical Architects, Consultants, Developers, and similar technical delivery roles • Provide mentorship, career guidance, performance feedback, and corrective action when necessary • Own forecasting and staffing input for the team with delivery and operations leadership • Coordinate and lead solution design reviews • Author and facilitate enablement workshops and office hours • Participate in skill-based guilds and knowledge sharing • Support technical hiring through interviews and interview-material updates • Champion delivery standards and best practices across teams and accounts • Travel up to 25% for customer projects and company events

🎯 Requirements

• 5+ years of hands-on experience delivering technology solutions, including experience with Agentforce or other generative AI-driven platforms • 2+ years of experience managing or mentoring delivery team members such as architects, developers, and consultants • Demonstrated ability to balance billable client delivery work with team leadership responsibilities • Experience giving performance feedback, holding career development conversations, and managing corrective action processes • Experience participating in hiring for technical roles, including conducting interviews • Strong communication skills, comfortable moving between technical delivery conversations and people-management conversations • Preferred: experience designing or facilitating enablement content, certifications relevant to architect-level roles, forecasting and staffing/resourcing experience, Agentforce project delivery, foundational LLMs, prompt engineering frameworks, AI orchestration tools, enterprise AI integrations, RAG architecture, and fine-tuning strategies

🏖️ Benefits

• Remote and in-person work options • Flexible working arrangements • Travel opportunities for certain roles, anticipated up to 25% • Company town halls and meetings • Team celebrations and social events

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