Connection Advisor, Healthcare Scheduler

Job not on LinkedIn

🔥 1 minute ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $23 - $31 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

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Be Well Pharmacy

WebsiteLinkedInAll Job Openings

1 - 10 employees

💊 Pharmaceuticals

🧘 Wellness

Pharmaceuticals • Wellness

Be Well Pharmacy is a patient-facing pharmacy service that helps patients manage prescriptions and interact with their healthcare providers through a connected patient portal. The company provides online prescription refill requests, appointment management, access to test results and doctor communications, and integrates with electronic health record patient portals such as MyChart for streamlined medication and care coordination.

📋 Description

• Answers incoming calls and meets caller’s needs • Confirms all patient demographic information is current and complete • Verifies insurance information • Schedules, cancels, or reschedules appointments for clinics or services • Provides Outreach Services for assigned departments and programs • Answers inquiries and questions, troubleshoots complex issues • Completes all work assignments within the time allowed • Requests and processes payments for co-pays, pre-pays, and outstanding balances

🎯 Requirements

• High School Diploma • Two years data look-up/data entry experience • Two years’ experience in customer service involving complex analytical problem-solving skills • One year experience, a combination of Connection Advisor Associate, Connection Advisor Intermediate, and Senior positions • One year of remote work experience • Ability to work cohesively with individuals from diverse backgrounds • Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • Short and Long-term Disability Insurance • Retirement Funds • Paid Time Off • Tuition reimbursement