Senior IT Specialist

🔥 13 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $135k - $155k / year

⏰ Full Time

🟠 Senior

💻 IT Support

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 33 days.

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Beacon Biosignals

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Beacon Biosignals is a company focused on powering precision medicine for the brain. Their EEG neurobiomarker platform is engineered to accelerate clinical trials and enable new treatments for patients with neurological and psychiatric diseases. The platform captures a rich array of the brain's activity in real time and utilizes machine learning to analyze EEG data for treatment efficacy, dose selection, and population stratification. Beacon Biosignals partners with biopharma companies, academic medical centers, and neurotechnology developers to improve the diagnosis and treatment of neurological and psychiatric diseases.

📋 Description

• Design, build, and maintain automated onboarding, role-change, and offboarding workflows • Provision accounts, groups, licenses, devices, and application access with minimal manual intervention and clear audit trails • Build and maintain self-service tools, request workflows, and documentation for common employee IT needs • Measure and improve automation and self-service systems using adoption, onboarding time, ticket deflection, and error-rate metrics • Administer Google Workspace and enforce security, sharing, organizational-unit, and license-management policies • Provide day-to-day Salesforce user administration and partner with Sales and Operations on larger changes • Coordinate IT procedures for onboarding, role changes, and departures • Troubleshoot complex device, network, system, and application issues • Manage endpoint compliance through the MDM platform and maintain SSO and identity integrations • Collaborate with cross-functional stakeholders to identify technical needs and improve the IT environment • Document and implement IT standards, policies, procedures, and runbooks • Report to the Head of Reliability and Security Engineering as part of the SRE Team

🎯 Requirements

• Skilled IT Specialist with experience supporting reliable, available, and secure IT infrastructure • Google Workspace administration, including Gmail, Calendar, Drive, Meet, Groups, shared drives, organizational units, security policies, sharing controls, and license management • Salesforce user administration, including account provisioning, profiles, permission sets, role hierarchies, and basic configuration support • Experience managing MDM platforms and endpoint compliance • Experience maintaining SSO and identity integrations across SaaS applications • Ability to design and build automated onboarding, role-change, and offboarding workflows • Ability to build self-service tools, request workflows, and documentation • Ability to troubleshoot complex device, network, system, and application issues • Ability to measure automation and self-service performance using adoption, onboarding time, ticket deflection, and error-rate metrics • Ability to document and implement IT standards, policies, procedures, and runbooks • Curiosity, bias toward simplicity, composability, self-service mindset, and empathy toward colleagues, stakeholders, users, and patients

🏖️ Benefits

• Equity • PTO • Robust asynchronous work practices supporting remote work • In-person office hubs available in Boston, New York, and Paris

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