Senior IT Engineer

Job not on LinkedIn

🔥 1 hour ago

⏰ Full Time

🟠 Senior

💻 IT Support

Where this job comes from

Posted on Action1's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of Action1

Action1

51 - 200 employees

Founded 2018

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

SaaS • Cybersecurity • Enterprise

Action1 is a cloud-native autonomous endpoint management platform that automates cross-OS (Windows, macOS) and third‑party application patching, vulnerability detection and remediation, and remote software deployment across distributed networks without requiring VPN or domain join. The platform provides continuous patch compliance and reporting (PCI, HIPAA, SOC 2, CIS, etc. ), MSP/MSSP-focused services, APIs and PowerShell automation, and real-time scalability for enterprise environments to reduce cyber risk and operational costs.

📋 Description

• Manage Microsoft 365, Entra ID, Intune, and business applications • Provide U.S. hours support and coordinate handoffs with the EU-based Systems Administrator • Resolve device compliance issues and restore employee access • Strengthen identity and endpoint security through hardening, access controls, and vulnerability remediation • Own infrastructure and security projects, turning recurring problems into lasting improvements • Build reliable automation and API integrations using Git and approved AI tools, with testing and independent validation • Triage security alerts, investigate and document incidents, and coordinate response and recovery with the Head of IT • Assess vendors and technology changes, review access requirements, and recommend safeguards for approval • Implement compliance controls, maintain audit evidence in Vanta, and resolve failed checks and technical findings • Maintain incident playbooks, test recovery procedures, and share knowledge across the IT team • Work directly with the Head of IT while owning implementation; the Head of IT retains program governance, policy approval, risk acceptance, and major incident oversight

🎯 Requirements

• 5+ years in systems administration, IT engineering, infrastructure, or a related role, with demonstrated ownership of complex technical work • Strong hands-on experience with Microsoft 365, Entra ID, Intune, and Windows endpoints • Sound networking, DNS, and VPN fundamentals • Experience in a security operations center, either in-house or with a managed security provider • Experience building and maintaining IT automation with PowerShell, Python, or Ansible, including API integrations • Experience using Git, branching, and pull requests to maintain scripts and automation • Hands-on security operations experience, including alert triage, incident investigation, and response, using Microsoft Defender or comparable tools • Experience implementing security controls and supporting audits or evidence collection • Working knowledge of ISO 27001, SOC 2, or a comparable framework • Strong analytical and critical-thinking skills • Ability to balance employee support, incidents, and projects; communicate clearly; document decisions; and recognize when to escalate or seek approval

🏖️ Benefits

• Fully remote work with flexibility to support your work-life balance • Stable income and benefits • Flexible working hours • Opportunities for career advancement • Collaborative environment that empowers you to own your domain and implement best practices • Friendly, professional colleagues who support you and help you grow • Engaging challenges and opportunities to make a meaningful impact

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