Senior Technical Support Specialist – Autodesk Moldflow

Job not on LinkedIn

🔥 7 minutes ago

⛰️ Colorado, Oregon, +1 more states – Remote

⛰️ Colorado – Remote 🌲 Oregon – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

💻 IT Support

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Allstate Northern Ireland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

Allstate Northern Ireland is a company that provides various services in the fields of technology and business operations. They specialize in delivering support and innovation for the insurance industry, offering software development, analytics, and business process outsourcing services. As a part of the broader Allstate Corporation, they contribute to the company’s core objectives of providing reliable and efficient insurance solutions through technological expertise and strategic initiatives.

📋 Description

• Provide expert technical support for Autodesk Moldflow customers • Diagnose and resolve issues involving geometry, meshing, materials, process settings, solver behavior, and simulation results • Help customers distinguish between software issues, modeling assumptions, and real-world molding or manufacturing challenges • Research, reproduce, and document product issues • Collaborate with Product Development and Engineering teams as needed • Create technical articles, troubleshooting guidance, and reusable knowledge for customers and internal teams • Use AI-assisted tools to improve troubleshooting, research, and knowledge creation while validating technical accuracy with engineering judgment • Develop expertise in connected Autodesk workflows, including Moldflow, Fusion, and related design and manufacturing technologies • Turn customer learnings into better knowledge, workflows, tools, and support experiences for the Autodesk community

🎯 Requirements

• 3–5+ years of experience with plastic injection-molding simulation, preferably Autodesk Moldflow, or equivalent injection-molding industry experience • Bachelor’s degree in Plastics Engineering, Mechanical Engineering, Manufacturing Engineering, or a related field, or equivalent practical experience • Strong understanding of injection molding, polymer behavior, processing conditions, and manufacturing fundamentals • Experience preparing, running, troubleshooting, and interpreting engineering simulations • Strong analytical and problem-solving skills • Excellent written and verbal communication skills • Demonstrated customer focus and ownership of technical problems through resolution • Ability to learn quickly and thrive in a fast-changing technical environment • Advanced experience with Autodesk Moldflow Insight • Practical experience in injection molding, mold design, tooling, process engineering, or plastics manufacturing • Familiarity with Autodesk Fusion, Inventor, or other CAD/CAE platforms • Experience with CFD, FEA, thermal, or multiphysics simulation • Experience with Python, scripting, APIs, automation, or engineering productivity tools • Experience using AI-assisted tools for engineering, technical research, troubleshooting, or workflow automation

🏖️ Benefits

• Flexible work arrangements; nearly all roles are hybrid or remote unless otherwise indicated • Diverse and inclusive workplace • Equal opportunity employment