Staff Solutions Engineer

🕒 August 21

🇲🇽 Mexico – Remote

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Belvo

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

🏦 Banking

🔌 API

Fintech • Banking • API

Belvo is a leading open finance platform in Latin America that enables businesses to connect to users’ financial accounts, aggregate financial data, and facilitate payments. The platform supports a wide range of industries, including banking, fintech, lending, e-commerce, and more, by providing tools to access, enrich, and analyze financial data. Belvo offers solutions for understanding and leveraging financial behavior, improving credit risk assessments, and enabling seamless account-to-account payments. Trusted by financial innovators, Belvo enhances decision-making and operational efficiency through comprehensive data aggregation and real-time insights. The company also prioritizes security and compliance in its operations.

📋 Description

• Technically support Belvo customers across pre-sales, integration, launch, and post-launch • Develop deep knowledge of Belvo’s product and platform and serve as a trusted resource on current and future offerings • Partner with customers to maximize value from Belvo solutions, understanding use cases and providing technical and business guidance • Analyze customer data and issues during onboarding to maximize customer benefit • Create tailored technical documentation for selected enterprise accounts, describing solutions and project deliverables • Collaborate with Product and Engineering to incorporate and prioritize customer feedback and help shape the roadmap across multiple products

🎯 Requirements

• 5+ years of experience in onboarding, pre-sales or similar roles • Experience working directly with customers • Deeper knowledge of APIs and documentation • Degree in Engineering, Computer Science, Information Systems, Systems Analysis, or related fields • Motivated to grow knowledge of finance, fintech, and technology in Latin America • Logical, data-driven, and analytical problem-solving approach • Adaptability and ability to manage multiple customers under tight deadlines • Attention to detail and methodical working approach • Clear and effective written and spoken communication • Fluent English, spoken and written • Working knowledge of Excel, PowerPoint, and Word • Comfortable leveraging AI tools such as chatbots, copilots, or productivity assistants • Familiarity with fintech, open banking, and/or payments is an advantage • Programming expertise in one or more languages is an advantage • Project management experience is an advantage • Fluent Portuguese is an advantage

🏖️ Benefits

• Stock options • Annual company bonus linked to company performance • Flexible working hours • Remote friendly • Pet friendly • Health Insurance • Paid time off on your birthday • Renew your laptop every 3 years • Training Budget • Team building events • Bank holidays swap within 30 days • Fitness/ wellness stipends • Yearly company offsite • Fresh fruit every week, all-you-can-drink tea and coffee • Extra days off when completing company anniversary • Yearly department offsite