Senior Claims Representative – Transportation

Job not on LinkedIn

🔥 17 hours ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $80k - $110k / year

⏰ Full Time

🟠 Senior

📋 Claims Specialist

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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W. R. Berkley Corporation

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1967

🛡️ Insurance

💸 Finance

🤝 B2B

Insurance • Finance • B2B

W. R. Berkley Corporation is a leading insurance company that operates through over 55 businesses, providing a wide range of insurance solutions for both commercial and high-net-worth individual clients. With deep expertise in various industries, Berkley specializes in offering tailored insurance products that cater to niche markets. The company emphasizes strong partnerships with agents and brokers to deliver coverage for unique risks and emerging needs, ensuring comprehensive protection for its customers.

📋 Description

• Independently manage a complex portfolio of commercial auto claims, including high-exposure physical damage, property damage, total loss, fuel spills, medical payments, cargo damage, and multi-party liability claims • Exercise advanced judgment in coverage analysis, investigation strategy, and claims resolution • Ensure compliance with jurisdictional requirements • Lead proactive and timely communication with insureds, claimants, brokers, and internal partners • Serve as a primary escalation point for complex or sensitive customer issues • Oversee vendor performance, including appraisers, independent adjusters, and specialty experts • Perform advanced coverage evaluations using policy language, statutes, regulations, and case law • Communicate coverage positions and issue detailed coverage letters • Provide consultative support and informal coaching to junior adjusters • Ensure claim files contain complete, accurate, and timely documentation • Monitor and validate data quality and statutory reporting compliance • Establish and adjust loss and expense reserves on complex and potentially high-severity claims • Identify significant reserve changes and collaborate with leadership and actuarial teams • Lead comprehensive investigations involving insureds, witnesses, experts, authorities, and medical providers • Conduct or direct recorded statements, scene investigations, and technical evaluations • Evaluate and pursue subrogation, contribution, and recovery opportunities • Manage claim workflows and diary practices in accordance with company guidelines and regulatory timelines • Direct external vendors in damage evaluation, liability assessment, and exposure analysis • Oversee and resolve total loss claims, including valuation disputes, diminished value, salvage processes, and heavy equipment appraisals • Negotiate settlements on complex claims • Support continuous improvement and department initiatives • Perform other functions as assigned

🎯 Requirements

• 5+ years of commercial auto or casualty claims handling experience, preferably involving trucking, cargo, or multi-jurisdictional claims • Demonstrated expertise in coverage interpretation, liability assessment, and negotiation of complex claims • Strong interpersonal, communication, and conflict-resolution skills • Advanced organizational and analytical abilities • Proficiency in Microsoft Office and claims management systems • Ability to mentor and support development of less experienced adjusters • Must obtain and maintain independent adjuster licenses in all required states, including AL, CT, GA, FL, ME, MS, NY, NC, SC, TN, and TX, within 90 days of hire • Completion of required licensing coursework, testing, and background checks • Bachelor’s degree preferred, or an equivalent combination of education and progressively responsible claims experience • Business-related travel as required, estimated at less than 5% of time

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Wellness benefits • Paid time off • 401(k) plan • Profit-sharing plan • Competitive compensation plan • Remote working arrangements may be considered for a highly qualified candidate