Manager, Resident Retention

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Logo of Berkshire Residential Investments

Berkshire Residential Investments

- employees

🏠 Real Estate

💸 Finance

Real Estate • Finance

Berkshire Residential Investments is a people-first real estate investment firm focused on acquiring, developing, and managing residential and multifamily properties. The company partners with institutional investors and consultants globally to deliver long-term value through core, core-plus, value-add and development equity, as well as private debt strategies, while emphasizing sustainability and community-focused asset management. With decades of experience and a national portfolio of multifamily properties, Berkshire provides investment solutions, asset management, and research-driven innovation for investors and residents.

📋 Description

• Proactively engage with residents with upcoming lease expiration dates to negotiate and secure lease renewals • Execute weekly renewal messaging to residents with expiring leases • Draft, review, and execute all lease renewals • Partner with marketing team to develop and launch social media content for assigned properties • Serve as an active “Social Media Ambassador” for assigned communities • Monitor resident and prospect ratings and reviews on social media platforms • Collaborate with onsite teams to launch resident retention programs

🎯 Requirements

• Experience in property management or resident services preferred • Strong communication skills • Proficiency in Microsoft Office Suite • Ability to work in a fast-paced environment • Knowledge of social media platforms and marketing strategies

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities

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