Selected: π Customer Retention Specialist.
Selected: πΊπΈ United States β Remote USA.
Selected: π Date Added.
π₯ 6 hours ago
Part-time Customer Loyalty Advocate helping IdeaTek, a telecommunications company serving underserved communities, resolve concerns and retain internet customers. Managing customer outreach, troubleshooting, and personalized retention solutions.
πͺοΈ Kansas β Remote
β± Part Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π«π¨βπ No degree required
π» Ghost score 10%
π Yesterday
Customer Retention Specialist helping Trupanion, a pet medical insurer, retain customers requesting policy cancellation. Educating pet owners through empathetic calls and personalized email follow-ups.
πΊπΈ United States β Remote
π΅ $23 / hour
π° $60M Post-IPO Equity on 2020-11
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 0%
π 3 days ago
Clinical retention specialist educating diabetes patients and providers to sustain Omnipod adoption. Supporting regional retention through clinical consultation, outreach, analytics, and Salesforce documentation.
π Alabama, Louisiana, +5 more states β Remote
π΅ $79.3k - $118.9k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π 3 days ago
Clinical retention specialist supporting patient education, clinical troubleshooting, and customer retention for Insuletβs Omnipod diabetes technology. Serving assigned South-region territories through phone and virtual engagement.
π Florida, South Carolina, +1 more states β Remote
π΅ $79.3k - $118.9k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π 4 days ago
Customer Loyalty Advocate retaining broadband customers for IdeaTek, a telecommunications company bringing reliable internet to underserved communities. Resolving service concerns through personalized support and retention strategies.
πͺοΈ Kansas β Remote
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π«π¨βπ No degree required
π» Ghost score 10%
π 4 days ago
Customer Loyalty Advocate retaining customers for IdeaTek, a telecommunications company bringing reliable internet to underserved communities. Resolving service concerns through personalized outreach and troubleshooting.
π° Missouri β Remote
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π«π¨βπ No degree required
π» Ghost score 10%
π 6 days ago
Clinical retention specialist supporting diabetes patients using Insuletβs Omnipod insulin delivery products. Providing virtual education, troubleshooting, and proactive customer retention support.
π΅ Arizona, California, +10 more states β Remote
π΅ $87.2k - $130.8k / year
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π» Ghost score 0%
π September 29
Customer Retention Specialist helping Trupanion retain pet insurance customers through calls and email. Educating pet owners on coverage value while resolving cancellation concerns.
π Alabama, California, +6 more states β Remote
π΅ $23 / hour
π° $60M Post-IPO Equity on 2020-11
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 0%
π September 29
Clinical retention specialist helping diabetes patients and providers sustain Omnipod therapy. Delivering virtual education, troubleshooting, outreach, and data-driven retention support across the Midwest.
π½ Illinois, Iowa, +6 more states β Remote
π΅ $79.3k - $118.9k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π September 25
Customer Retention Specialist reducing churn for Property Leads, which delivers seller leads to real estate investors. Owning escalations, save plans, and retention playbooks.
π€ Texas β Remote
π΅ $60k - $95k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 11%
π September 24
Customer Retention Representative helping Rentokil, a global pest-control services company, prevent cancellations. Handling inbound and outbound calls, billing concerns, negotiations, and tailored customer solutions.
πΈ Tennessee β Remote
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π«π¨βπ No degree required
π» Ghost score 10%
π September 23
Agency retention manager enabling existing Shopify agency partners for Alia, Dotdigitalβs e-commerce engagement platform. Growing partner-sourced revenue through education, co-marketing, and scalable account management.
π United States, Canada β Remote
π½ New York β Remote
π΅ $66.3k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 1%
π September 23
Customer Loyalty Specialist guiding prospective hearing-care customers through product education and purchase. Managing multichannel outreach, CRM follow-up, and clinic coordination for Ear Professionals Groupβs Soundly brand.
πΊπΈ United States β Remote
π΅ $20 - $30 / hour
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π September 18
Personal Lines Retention Specialist reviewing renewals, retaining clients, and re-marketing policies across 20+ carrier partners. Supporting an independent insurance agency's client-first coverage strategy.
πΊπΈ United States β Remote
π΅ $50k - $55k / year
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π«π¨βπ No degree required
π» Ghost score 0%
π September 14
Retention Specialist saving high-value customer accounts for a data-driven real estate and home-services lead provider. Building retention plans, coaching success teams, and protecting recurring revenue.
πΊπΈ United States β Remote
π΅ $70k - $90k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π September 11
Customer retention specialist helping WindshieldHUB, a nationwide auto glass company, save scheduled services. Handling cancellations, objections, follow-ups, and customer solutions remotely.
πΊπΈ United States β Remote
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π«π¨βπ No degree required
π» Ghost score 12%
π September 10
Mindvalley retention and sales specialist owning premium student retention, onboarding, and refund prevention. Managing external sales agencies and using data and AI to improve commercial outcomes.
πΊπΈ United States β Remote
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 13%
π September 1
Client retention specialist resolving complex customer issues for a profitable information and software products company. Restoring trust, reducing refunds, and protecting long-term customer value.
π Canada, United States, +1 more countries β Remote
π΅ $6k - $8k / month
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 25%
π August 28
Senior Retention Specialist managing data entry, postage, mail distribution, and deliveries for American Income Life. Supporting departmental operations in a remote work-from-home role.
π August 26
Customer Retention Executive securing recurring revenue through SaaS renewals, migrations, and expansions. Managing customer accounts for BeyondTrust, a global identity security and cybersecurity SaaS provider.
πΊπΈ United States β Remote
π° Private Equity Round on 2021-05
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 11%
+27 More Customer Retention Specialist Jobs Available!
The average salary for remote customer retention specialists in the US is $90,478 per year. This is based on data from 211 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
π’ Junior Customer Retention Specialist (1-2 yrs) | 60 | $70,693 |
π‘ Mid-level Customer Retention Specialist (2-4 yrs) | 112 | $80,725 |
π Senior Customer Retention Specialist (5-9 yrs) | 26 | $130,122 |
π΄ Lead Customer Retention Specialist (10+ yrs) | 13 | $186,529 |
We analyzed 160 job listings in the last year and found it takes about 31 days for employers to close a job opening.
We reviewed 211 job postings and found the top 10 skills employers are asking for most often are:
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
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