Selected: π Customer Retention Specialist.
Selected: π½ New York β Remote.
Selected: π Date Added.
π Yesterday
Clinical retention specialist supporting Omnipod diabetes therapy adoption at Insulet, a medical device company. Delivering virtual clinical education, troubleshooting, and retention outreach across assigned Northeast territories.
π» New Hampshire, New Jersey, +3 more states β Remote
π΅ $79.3k - $118.9k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π 3 days ago
Retention Specialist saving high-value customer accounts for a data-driven real estate and home-services lead provider. Building retention plans, coaching success teams, and protecting recurring revenue.
πΊπΈ United States β Remote
π΅ $70k - $90k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π 6 days ago
Customer retention specialist helping WindshieldHUB, a nationwide auto glass company, save scheduled services. Handling cancellations, objections, follow-ups, and customer solutions remotely.
πΊπΈ United States β Remote
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π«π¨βπ No degree required
π» Ghost score 10%
π September 10
Mindvalley retention and sales specialist owning premium student retention, onboarding, and refund prevention. Managing external sales agencies and using data and AI to improve commercial outcomes.
πΊπΈ United States β Remote
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 13%
π September 9
Clinical retention specialist supporting Omnipod diabetes therapy adoption for Insulet, a medical device company. Providing virtual clinical education, troubleshooting, and customer retention support across the assigned region.
π¦ Connecticut, Maine, +7 more states β Remote
π΅ $79.3k - $118.9k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π September 3
Customer retention agent helping The Hero Company, a copywriting-driven direct response company, save cancellations and returns. Handling inbound and outbound customer contacts while earning commissions.
πΊπΈ United States β Remote
β° Full Time
π’ Junior
π Customer Retention Specialist
π«π¨βπ No degree required
π¦ H1B Visa Sponsor
π» Ghost score 10%
π September 1
Client retention specialist resolving complex customer issues for a profitable information and software products company. Restoring trust, reducing refunds, and protecting long-term customer value.
π Canada, United States, +1 more countries β Remote
π΅ $6k - $8k / month
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 20%
π August 31
Retention Manager owning RYZE's subscriber analytics, save, cancellation, and win-back programs. Reducing churn and improving LTV through testing and cross-functional execution.
πΊπΈ United States β Remote
π° $1.5M Seed Round - RYZE Superfoods on 2022-03
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 10%
π August 28
Senior Retention Specialist managing data entry, postage, mail distribution, and deliveries for American Income Life. Supporting departmental operations in a remote work-from-home role.
π August 27
Customer loyalty and retention director building lifecycle strategies for nationwide used-car financing provider. Leading retention programs, customer insights, executive partnerships, and a high-performing marketing team.
πΊπΈ United States β Remote
π΅ $229.5k - $267.8k / year
β° Full Time
π΄ Lead
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 0%
π August 26
Senior Product Manager owning retention and engagement for Boldinβs financial planning platform. Building planning habits through experiments, cohort analysis, and accessible retirement experiences.
πΊπΈ United States β Remote
π΅ $150k - $178k / year
β° Full Time
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π August 26
Customer Retention Executive securing recurring revenue through SaaS renewals, migrations, and expansions. Managing customer accounts for BeyondTrust, a global identity security and cybersecurity SaaS provider.
πΊπΈ United States β Remote
π° Private Equity Round on 2021-05
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 10%
π August 18
Outreach Retention Specialist supporting member engagement and retention for Healthfirst, New York's not-for-profit health insurer.
βοΈ Louisiana, New York, +3 more states β Remote
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 15%
π August 14
Yelp Customer Success Specialist retaining U.S. small-business advertisers through inbound support and ad-performance consulting. Serving customers in Mandarin and English while meeting monthly retention goals.
πΊπΈ United States β Remote
π΅ $55k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 0%
π£οΈπ¨π³ Chinese Required
π August 14
Client Retention Specialist helping Americans become debt-free through Beyond Financeβs financial hardship programs. Educating, deescalating, and retaining clients through inbound phone support.
πΊπΈ United States β Remote
π΅ $19 - $20 / hour
π° $110M Debt Financing on 2021-02
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 0%
π August 14
Bilingual Spanish Retention Specialist supporting Beyond Finance clients in hardship debt programs. Educating callers, resolving concerns, and retaining clients pursuing debt-free outcomes.
πΊπΈ United States β Remote
π΅ $19 - $21 / hour
π° $110M Debt Financing on 2021-02
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 0%
π£οΈπͺπΈ Spanish Required
π August 7
Customer Loyalty Representative retaining Aura customers for Aura's digital safety product suite. Handling cancellation calls, failed payments, customer support, and upsell opportunities.
πΊπΈ United States β Remote
π΅ $18 / hour
β° Full Time
π’ Junior
π Customer Retention Specialist
π«π¨βπ No degree required
π¦ H1B Visa Sponsor
π» Ghost score 17%
π August 6
Customer Retention Representative helping American Income Life policyholders retain life insurance coverage. Handling cancellation calls, lapse recovery, policy consultations, and retention KPIs remotely.
πΊπΈ United States β Remote
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 42%
π August 6
Customer Retention Representative retaining life insurance policyholders through inbound cancellation support and outbound lapse recovery. Remote PM-shift role at American Income Life.
πΊπΈ United States β Remote
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 52%
π August 4
Assistant Manager owning email, SMS, and retention programs for Olive & Juneβs DTC nail-care ecommerce brand. Driving loyalty, referral, and membership growth through Klaviyo execution, testing, and data-backed optimization.
πΊπΈ United States β Remote
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π» Ghost score 13%
+16 More Customer Retention Specialist Jobs Available!
The average salary for remote customer retention specialists in New York is $90,016 per year. This is based on data from 117 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
π’ Junior Customer Retention Specialist (1-2 yrs) | 30 | $67,368 |
π‘ Mid-level Customer Retention Specialist (2-4 yrs) | 64 | $76,600 |
π Senior Customer Retention Specialist (5-9 yrs) | 14 | $140,728 |
π΄ Lead Customer Retention Specialist (10+ yrs) | 9 | $182,025 |
We analyzed 81 job listings in the last year and found it takes about 37 days for employers to close a job opening.
We reviewed 117 job postings and found the top 10 skills employers are asking for most often are:
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