Selected: π Customer Retention Specialist.
Selected: πΊπΈ United States β Remote USA.
Selected: π‘ Mid-level (3-6 years).
Selected: π Date Added.
π Yesterday
Client retention specialist resolving complex customer issues for a profitable information and software products company. Restoring trust, reducing refunds, and protecting long-term customer value.
π Canada, United States, +1 more countries β Remote
π΅ $6k - $8k / month
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 20%
π Yesterday
Retention Manager owning RYZE's subscriber analytics, save, cancellation, and win-back programs. Reducing churn and improving LTV through testing and cross-functional execution.
πΊπΈ United States β Remote
π° $1.5M Seed Round - RYZE Superfoods on 2022-03
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 10%
π 6 days ago
Customer Retention Executive securing recurring revenue through SaaS renewals, migrations, and expansions. Managing customer accounts for BeyondTrust, a global identity security and cybersecurity SaaS provider.
πΊπΈ United States β Remote
π° Private Equity Round on 2021-05
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 10%
π 6 days ago
Clinical retention specialist helping diabetes patients sustain Insulet Omnipod therapy. Providing virtual education, troubleshooting, outreach, and data-driven retention support across the assigned Southern territory.
π Florida, South Carolina, +1 more states β Remote
π΅ $79.3k - $118.9k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π August 25
Clinical retention specialist supporting Omnipod diabetes therapy adoption through education, troubleshooting, and outreach. Helping Insuletβs diabetes device customers sustain long-term therapy use.
π΅ Arizona, California, +4 more states β Remote
π΅ $79.3k - $118.9k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π August 20
Clinical retention specialist supporting Insuletβs Omnipod diabetes device adoption. Delivering clinical education, proactive outreach, troubleshooting, and data-driven retention strategies remotely.
π΅ Arizona, California, +4 more states β Remote
π΅ $79.3k - $118.9k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π August 20
Clinical retention specialist helping Insulet, a diabetes medical-device company, sustain Omnipod adoption. Providing virtual clinical education, troubleshooting, and consultative retention support across the Central region.
π½ Illinois, Iowa, +6 more states β Remote
π΅ $79.3k - $118.9k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π August 20
Clinical retention specialist supporting Omnipod diabetes therapy adoption for Insulet. Delivering virtual clinical education, troubleshooting, and customer retention across the South Central region.
π Alabama, Louisiana, +5 more states β Remote
π΅ $79.3k - $118.9k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π August 18
Outreach Retention Specialist supporting member engagement and retention for Healthfirst, New York's not-for-profit health insurer.
βοΈ Louisiana, New York, +3 more states β Remote
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 10%
π August 14
Yelp Customer Success Specialist retaining U.S. small-business advertisers through inbound support and ad-performance consulting. Serving customers in Mandarin and English while meeting monthly retention goals.
πΊπΈ United States β Remote
π΅ $55k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 0%
π£οΈπ¨π³ Chinese Required
π August 14
Yelp Customer Success Specialist retaining small-business advertisers through Mandarin-English inbound support. Consulting advertisers, demonstrating ad ROI, and achieving monthly retention goals.
π» Alaska, Arizona, +6 more states β Remote
π΅ $55k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 10%
π£οΈπ¨π³ Chinese Required
π August 14
Client Retention Specialist helping Americans become debt-free through Beyond Financeβs financial hardship programs. Educating, deescalating, and retaining clients through inbound phone support.
πΊπΈ United States β Remote
π΅ $19 - $20 / hour
π° $110M Debt Financing on 2021-02
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 0%
π August 14
Bilingual Spanish Retention Specialist supporting Beyond Finance clients in hardship debt programs. Educating callers, resolving concerns, and retaining clients pursuing debt-free outcomes.
πΊπΈ United States β Remote
π΅ $19 - $21 / hour
π° $110M Debt Financing on 2021-02
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π¦ H1B Visa Sponsor
π» Ghost score 0%
π£οΈπͺπΈ Spanish Required
π August 12
Clinical retention specialist helping diabetes patients and providers sustain Omnipod therapy adoption. Delivering virtual clinical education, troubleshooting, analytics, and customer retention outreach across northeastern U.S. territories.
π¦ Connecticut, Maine, +7 more states β Remote
π΅ $79.3k - $118.9k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 0%
π August 12
Clinical retention specialist educating and supporting Insulet Omnipod users with diabetes. Providing clinical guidance, troubleshooting, training, and retention support remotely across the South Central U.S.
π Alabama, Oklahoma, +2 more states β Remote
π΅ $79.3k - $118.9k / year
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π» Ghost score 0%
π August 12
Clinical specialist educating and retaining insulin pump patients for Insuletβs Omnipod medical-device platform. Providing clinical support, troubleshooting, training, and customer education remotely across the Mid-Atlantic U.S.
π Kentucky, Maryland, +1 more states β Remote
π΅ $79.3k - $118.9k / year
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π» Ghost score 0%
π August 11
Membership Growth and Retention Specialist expanding Girl Scout membership across Northern Illinois. Recruiting, supporting, and developing volunteers through community events and leadership programming.
π½ Illinois β Remote
π΅ $20 / hour
π° $10k Grant on 2022-06
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π«π¨βπ No degree required
π» Ghost score 0%
π August 4
Assistant Manager owning email, SMS, and retention programs for Olive & Juneβs DTC nail-care ecommerce brand. Driving loyalty, referral, and membership growth through Klaviyo execution, testing, and data-backed optimization.
πΊπΈ United States β Remote
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Retention Specialist
π» Ghost score 10%
π July 31
Retention Specialist joining BizIQβs Customer Success team, leveraging SEO and marketing to retain clients and address concerns. Collaborative role focused on preventing churn and enhancing client loyalty.
πΊπΈ United States β Remote
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 16%
π July 28
Retention Manager leading client retention for RemoteLegalStaff, managing a team and overseeing strategies. Focused on improving client relationships and handling escalations effectively.
π United States, Philippines, +1 more countries β Remote
β° Full Time
π‘ Mid-level
π Senior
π Customer Retention Specialist
π» Ghost score 16%
+16 More Customer Retention Specialist Jobs Available!
The average salary for remote mid-level customer retention specialists in the US is $89,456 per year. This is based on data from 205 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
π’ Junior Customer Retention Specialist (1-2 yrs) | 53 | $70,664 |
π‘ Mid-level Customer Retention Specialist (2-4 yrs) | 115 | $78,280 |
π Senior Customer Retention Specialist (5-9 yrs) | 24 | $131,924 |
π΄ Lead Customer Retention Specialist (10+ yrs) | 13 | $186,529 |
We analyzed 148 job listings in the last year and found it takes about 30 days for employers to close a job opening.
We reviewed 205 job postings and found the top 10 skills employers are asking for most often are:
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
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