Organizational Change Management Lead

🔥 17 hours ago

🌺 Hawaii – Remote

🌺 Hawaii – Remote

💵 $95k - $120k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

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BerryDunn — Assurance, Tax and Consulting

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1974

🏥 Healthcare

🛡️ Insurance

⚖️ Legal

Healthcare • Insurance • Legal

BerryDunn is an award-winning accounting and consulting firm with a 50-year history dedicated to providing exceptional services in assurance, tax, and consulting. The firm focuses on forming close partnerships with clients to deliver customized solutions that drive meaningful outcomes. Its expert teams work across various sectors, helping public and private entities optimize finances, reduce risks, and improve business processes with a commitment to client success.

📋 Description

• Lead and execute organizational change management activities supporting operations, Business Process Redesign (BPR), and Medicaid modernization initiatives • Develop and implement a comprehensive OCM Plan using proven change management methodologies such as Prosci® • Apply BPR methods for process discovery, analysis, redesign, and implementation • Partner with business and operational teams to assess current-state processes and define future-state ways of working • Ensure leadership and staff are prepared, supported, and equipped to adopt redesigned processes, systems, roles, and responsibilities • Conduct and synthesize organizational change readiness assessments • Oversee and facilitate cross-functional workgroups and BPR activities, including stakeholder interviews, process discovery workshops, current-state assessments, future-state design sessions, and process validation • Develop and maintain process maps, workflow documentation, gap analyses, decision points, roles and responsibilities, business requirements, and redesign recommendations • Identify process inefficiencies, control gaps, handoff challenges, and opportunities to streamline operations and improve service delivery • Translate future-state process changes into stakeholder impacts, role changes, communication needs, training requirements, readiness activities, and adoption measures • Develop resistance management strategies, escalation paths, and mitigation plans • Support leadership alignment and readiness for system, policy, and process changes • Coordinate OCM activities with system vendors and other project partners • Guide targeted communications for key stakeholders and audience groups • Travel up to 25% for client meetings, planning sessions, and key project milestones in American Samoa

🎯 Requirements

• 3 to 5 years of experience leading organizational change management efforts on complex initiatives • Strong communication skills and attention to detail • Ability to excel in a team setting • Strong experience with Microsoft Excel, Word, and PowerPoint • Bachelor’s degree in organizational development, business, public administration, or related field • Prosci® Change Management Certification • Experience applying Prosci® or similar change management methodologies • Experience leading BPR, business process improvement, or operational transformation from current-state assessment through future-state implementation • Experience with process mapping and analysis techniques, including swimlane diagrams, workflow analysis, root cause analysis, gap analysis, and process performance measures • Ability to connect process redesign decisions to organizational impacts, workforce roles, policies and procedures, training, communications, and technology requirements • Experience supporting large-scale system, policy, or process transformations; public sector and/or Medicaid experience strongly preferred • Strong facilitation, stakeholder engagement, and executive communication skills • Experience working with government or Medicaid agencies • Familiarity with EPMO or enterprise program environments • Experience coordinating change activities across multiple vendors and workstreams • Ability to work American Samoa Standard Time (ASST)

🏖️ Benefits

• Benefits supporting physical, mental, career, social, and financial well-being • Reasonable accommodation for the job application, interview process, or essential job functions • Learning, development, and well-being-focused culture

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