Principal Product Manager, Network Economics

🔥 16 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $210k - $250k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 21%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BetterHelp

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2013

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

BetterHelp is the world's largest online therapy service, offering professional, licensed, and vetted therapists to help with a range of issues including depression, anxiety, relationships, trauma, and more. The platform allows users to communicate with therapists via text, chat, phone, and video sessions, providing convenience and flexibility similar to traditional in-office therapy. BetterHelp matches users with licensed providers such as psychologists, licensed professional counselors, and clinical social workers, and offers therapy solutions for individuals, couples, and teens.

📋 Description

• Own the incentive system that moves therapist availability toward areas where clients need care • Own the structure and clarity of the therapist compensation model • Define what a well-supplied therapist network means and build tools and features to close supply gaps • Build and test a sustainable therapist earnings proposition using controlled rollouts and rigorous measurement • Incentivize therapist availability, match acceptance, and continuity of care • Analyze and quantify the impact of changes, draw conclusions, and plan next steps from data • Partner with matching, eligibility, member experience, therapist experience, and provider acquisition teams • Collaborate with finance, clinical, legal, marketing, data science, and operations to design, approve, launch, and measure changes • Help set organizational strategy and long-term direction • Own and monitor KPIs • Diagnose, model, design, test, measure, decide, and systematize

🎯 Requirements

• 8-10 years experience in a product role with proven success through measurable impact and increasing responsibilities • Experience owning pricing, incentives, payouts, or supply-side economics in a two-sided marketplace • Strong analytical ability, including building and defending models with data science and executive audiences • Deep understanding of unit and business economics • Ability to balance business, clinical, and technical considerations in product decisions • Strong understanding of marketplace dynamics and two-sided marketplace business models • Sound judgment in ambiguous situations • Track record of driving cross-functional decisions to conclusion without direct authority • Excellent written communication • Excellent organizational and leadership skills • Strong attention to detail and ability to work independently • Bonus: experience with supply-side economics where supply is labor, such as ride-hail, delivery, or professional services marketplaces • Bonus: experience compensating an independent contractor workforce • Bonus: experience in healthcare, insurance, or businesses shaped by eligibility and payer rules • Bonus: fluency with experimentation and causal inference where clean randomization is unavailable

🏖️ Benefits

• Remote work with regular in-person bonding experiences sponsored by the company • Competitive compensation • Holistic perks program, including free therapy and employee wellness • Excellent health, dental, and vision coverage • 401k benefits with employer matching contribution • Any piece of hardware or software that will make you happy and productive • Performance bonus eligibility • Travel expenses covered for required travel • Reasonable accommodations for employees unable to travel under unique circumstances • Sustainable work/life balance • Professional development investment

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